Award

002331 - Progression and Learning Case Management System

DURHAM COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

26 Sep 2025 at 10:19

Award

26 Sep 2025 at 10:10

Award

13 May 2025 at 15:00

Summary of the contracting process

Durham County Council has completed the procurement process for the renewal of a case management system designed to track the education, training, and employment of young people post-16. The direct award was made to ACCESS UK LTD due to technical reasons, ensuring maintenance of legacy systems and value. The award, dated 5th September 2025, marks the contract's initiation phase, with the active status starting on 26th September 2025 and running through to 30th April 2027. The procurement is categorised under software-related services and operates under a public authority sub-central government framework. The entire process situates within the UKC region, placing emphasis on software package and information systems within the public services sector.

This tender offers significant opportunities for businesses involved in software development and maintenance, particularly those capable of supporting legacy systems with specialised technical knowledge. Companies that can adapt to and integrate with existing frameworks while ensuring continuity and competitive pricing are well-suited for such procurements. The structured direct award approach illustrates the need for familiarity with proprietary systems offered under intellectual property restrictions, setting a precedence for future similar projects, and enabling businesses to leverage this to develop bespoke solutions catered to specialist governmental requirements.

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Notice Title

002331 - Progression and Learning Case Management System

Notice Description

Renewal of the legacy contract for a case management system to support tracking of young peoples education training and employment post 16.

Procurement Information

A change of supplier would result in disproportionate technical difficulties in operation or maintenance, and the current legacy agreement ensures that best value is retained. The direct award process is most suitable under permitted justification for 'Additional or repeat good, services or works'. This will ensure that this legacy contract is visible to the Procurement Team whilst maintaining legacy pricing. We are actively working with the service area on reprocuring this solution and another with the same supplier to futureproof the service.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05124a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060050-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£47,321 Under £100K
Contracts Value
£47,321 Under £100K

Notice Dates

Publication Date
26 Sep 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 May 20259 months ago
Contract Period
25 Sep 2025 - 30 Apr 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Not specified
Contact Email
corporate.procurement@durham.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified

Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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