Award

Backup as a Service remedial and support

NORTHERN GAS NETWORKS LIMITED

This public procurement record has 2 releases in its history.

Award

14 May 2025 at 15:12

UK6 - Contract Award Notice
Award

14 May 2025 at 13:04

UK5 - Transparency Notice
Summary of the contracting process

The public procurement process involves Northern Gas Networks Limited (NGN), located in Colton Leeds, United Kingdom, engaging in a contract titled "Backup as a Service remedial and support". This transaction falls within the industry category of Software programming and consultancy services. NGN has employed the direct award procurement method, highlighting that the process is in its award and contract stage as of 14th May 2025. The contract, valued at £182,839.20 excluding VAT, was awarded to Softcat PLC, a large-scale company based in Marlow, United Kingdom. Aimed at enhancing NGN’s data resilience and compliance, the service will be carried out across regions UKC, UKD1, and UKE from 18th May 2025 to 18th May 2027. This project supports NGN's strategic evaluation of its backup solutions in alignment with business objectives.

This tender offers significant opportunities for businesses in the tech industry, particularly those specialising in IT services, enterprise backup solutions, and disaster recovery services, to showcase their capabilities. Companies with expertise in providing managed services and cloud platform solutions will find competitive advantage if similar tenders are issued, as NGN evaluates adopting native technologies for future projects. By understanding NGN’s requirements and strategic alignment, businesses can better position themselves to deliver innovative, efficient, and secure solutions, potentially leading to long-term collaboration and increased revenues.

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Notice Information

Notice Title

Backup as a Service remedial and support

Notice Description

Softcat PLC provides NGN with a managed service via Harbor for our enterprise backup systems implemented within our AWS cloud platform. This is a contract extension. These services include: - Ensuring all NGN data within scope is continuously backed up. - Providing NGN with 24/7 incident management support with agreed Service Level Agreements (SLAs) in place - Supporting NGN's IT disaster recovery and business continuity processes. - Continuous maintenance of the enterprise backup systems, including any required system updates or application version upgrades. - Providing NGN with insights into the backup services, including daily status reporting, conducting monthly restore activities, and conducting service reviews. - Supporting NGN with audit compliance. A stable, reliable, and secure backup solution is essential to NGN's data and cyber resilience, making this a critical technology platform to build and operate.

Procurement Information

NGN is thoroughly evaluating our enterprise backup solution with the intent to adopt certain components using native technologies at our disposal. This strategic move aims to enhance alignment with our overarching business strategic objectives. A comprehensive review of the solution is essential, necessitating considerable time and resources to execute. This will enable NGN to make an informed decision regarding our future backup landscape architecture, subsequently allowing us to initiate a formal tender process with well-defined requirements. Terminating this service at the end of its current contract would place NGN in a highly compromised position, whereby we would be operating our critical production IT systems without the capability to back up and restore NGN data in the event of data loss or a cyber security attack. This would also mean that the governance, risk, and compliance policies and procedures we have agreed to would become unattainable, putting NGN at risk of audit breaches with the regulator and other audit committees, potentially resulting in financial penalties and reputational damage.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051330
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021440-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£182,839 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 May 20259 months ago
Contract Period
17 May 2025 - 18 May 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN GAS NETWORKS LIMITED
Contact Name
Not specified
Contact Email
procurement@northerngas.co.uk
Contact Phone
Not specified

Buyer Location

Locality
COLTON LEEDS
Postcode
LS15 8TU
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Garforth & Swillington
Westminster Constituency
Leeds East

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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