Award

SMS Solution

FINANCIAL OMBUDSMAN SERVICE LIMITED

This public procurement record has 1 release in its history.

Award

15 May 2025 at 13:55

Summary of the contracting process

The Financial Ombudsman Service Limited, a sub-central government public authority in London, procures an SMS Solution to enhance its communications infrastructure. The procurement process, initiated as a tender, has moved to the award stage with a completed contract. The main procurement category is services, and it involves the provision of Short Message Service (SMS) services by Sinch Sweden AB. This procurement, for the delivery of services within the United Kingdom, had significant developments on 13th May 2025, when the contract began, and it will run through 12th May 2026, with potential extensions up to 2028. The total contract value is £126,000, with a net value of £105,000 in GBP.

This tender offers substantial opportunities for businesses specialising in telecommunication and IT solutions, particularly those capable of providing robust SMS services. Companies in the large-scale supplier category, as exemplified by Sinch Sweden AB, may find themselves well-positioned to compete due to the demanding nature and scale of the services required. With the procurement method categorised as 'Below threshold - unknown,' it suggests a need for niche expertise rather than a broader competitive field, presenting potential growth opportunities for firms with specialised capabilities in SMS technologies.

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Notice Title

SMS Solution

Notice Description

Provision of a SMS solution

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0514ac
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021818-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64212100 - Short Message Service (SMS) services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£105,000 £100K-£500K

Notice Dates

Publication Date
15 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 May 20259 months ago
Contract Period
12 May 2025 - 12 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE LIMITED
Contact Name
Not specified
Contact Email
procurement.enquiries@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SINCH SWEDEN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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