Award

DHSC:OHID:Telecare and connectivity advice

DHSC, LONDON

This public procurement record has 4 releases in its history.

Award

15 Jul 2025 at 09:08

Award

25 Jun 2025 at 16:23

Award

25 Jun 2025 at 16:23

Tender

15 May 2025 at 17:48

Summary of the contracting process

The procurement process initiated by the Department of Health and Social Care (DHSC), London, focuses on providing specialist technical expertise on telecoms and telecare. The tender titled "DHSC:OHID:Telecare and connectivity advice" aims to support efforts in safeguarding vulnerable telecare users during the digital phone switchover, implementing the Telecare National Action Plan, and establishing minimum telecare standards. The procurement method adopted is an open competition, below threshold, and pertains to the industry category of systems and technical consultancy services. Key dates include the award on 15 July 2025, with the contract running from 15 July 2025 to 31 March 2026. The completion of the procurement stages includes planning, tender, and award, with the final contract valued at £89,850 after the award on 23 June 2025.

This tender presents substantial growth opportunities for businesses offering technical consultancy services, particularly small and medium enterprises (SMEs). Organisations that specialise in telecoms and telecare systems are well-suited to compete, considering the emphasis on technical ability, experience in sub-contractor management, health and safety, and carbon reduction. The procurement process values quality at 70%, price at 20%, and social value at 10%, providing an advantageous opportunity for businesses that can innovate and deliver high-quality solutions. Additionally, the tender is inclusive of SME and VCSE entities, broadening the competitive landscape for diverse business types.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

DHSC:OHID:Telecare and connectivity advice

Notice Description

Specialist technical expertise on telecoms and telecare to support our work to safeguard vulnerable telecare users through the digital phone switchover and beyond, via successful implementation of the Telecare National Action Plan and the development of minimum standards for telecare.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051520
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/039822-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72220000 - Systems and technical consultancy services

Notice Value(s)

Tender Value
£91,600 Under £100K
Lots Value
£91,600 Under £100K
Awards Value
£89,850 Under £100K
Contracts Value
£89,850 Under £100K

Notice Dates

Publication Date
15 Jul 20257 months ago
Submission Deadline
10 Jun 2025Expired
Future Notice Date
Not specified
Award Date
22 Jun 20258 months ago
Contract Period
14 Jul 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DHSC, LONDON
Contact Name
Daryl Mahabir
Contact Email
daryl.mahabir@dhsc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FARRPOINT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-051520-2025-07-15T10:08:22+01:00",
    "date": "2025-07-15T10:08:22+01:00",
    "ocid": "ocds-h6vhtk-051520",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PMQG-9965-CHZR",
            "name": "DHSC, London",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PMQG-9965-CHZR"
            },
            "address": {
                "streetAddress": "39 Victoria Street",
                "locality": "London",
                "postalCode": "SW1H 0EU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "name": "Daryl Mahabir",
                "email": "daryl.mahabir@dhsc.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/department-of-health-and-social-care",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-SC296299",
            "name": "Farrpoint Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "SC296299"
            },
            "address": {
                "streetAddress": "Ground Floor West, 2 Lochrin Square",
                "locality": "Edinburgh",
                "postalCode": "EH3 9QA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKM75"
            },
            "contactPoint": {
                "email": "richard.parkinson@farrpoint.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.farrpoint.com/",
                "scale": "sme",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-154480",
            "name": "Farrpoint",
            "address": {
                "streetAddress": "Ground Floor West, 2 Lochrin Square, 96 Fountainbridge",
                "locality": "Edinburgh",
                "postalCode": "EH3 9QA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKM75"
            },
            "contactPoint": {
                "email": "richard.parkinson@farrpoint.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.farrpoint.com",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PMQG-9965-CHZR",
        "name": "DHSC, London"
    },
    "tender": {
        "id": "C358098",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "DHSC:OHID:Telecare and connectivity advice",
        "description": "Specialist technical expertise on telecoms and telecare to support our work to safeguard vulnerable telecare users through the digital phone switchover and beyond, via successful implementation of the Telecare National Action Plan and the development of minimum standards for telecare.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72220000",
                        "description": "Systems and technical consultancy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 110000,
            "amount": 91600,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "submissionMethodDetails": "Tenders to be submitted electronically via the Atamis e-procurement portal. https://atamis-1928.my.site.com/s/Welcome",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2025-06-10T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-05-20T17:00:00+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 110000,
                    "amount": 91600,
                    "currency": "GBP"
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "description": "Preliminary questions Associated Persons Intended Sub-contractors Supply Chain Financial Capacity Technical ability Experience of Sub-Contractor Management Health and Safety Carbon Reduction Tackling Modern Slavery"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2025-07-01T00:00:00+01:00",
                    "endDate": "2026-03-31T23:59:59+01:00"
                },
                "awardCriteria": {
                    "description": "Most Advantageous Tender Quality - 70% Price - 20% Social value - 10%"
                }
            }
        ],
        "documents": [
            {
                "id": "021976-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/021976-2025",
                "datePublished": "2025-05-15T18:48:37+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "DHSC:OHID:Telecare and connectivity advice",
            "status": "active",
            "date": "2025-06-23T00:00:00+01:00",
            "value": {
                "amountGross": 107820,
                "amount": 89850,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-COH-SC296299",
                    "name": "Farrpoint Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72220000",
                            "description": "Systems and technical consultancy services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-14T00:00:00+01:00",
                "endDate": "2026-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "035214-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/035214-2025",
                    "datePublished": "2025-06-25T17:23:17+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-07-11T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        },
        {
            "id": "2",
            "title": "DHSC:OHID:Telecare and connectivity advice",
            "status": "active",
            "date": "2025-06-23T00:00:00+01:00",
            "value": {
                "amountGross": 107820,
                "amount": 89850,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-COH-SC296299",
                    "name": "Farrpoint Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72220000",
                            "description": "Systems and technical consultancy services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-14T00:00:00+01:00",
                "endDate": "2026-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "035215-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/035215-2025",
                    "datePublished": "2025-06-25T17:23:29+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-07-11T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        },
        {
            "id": "3",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-154480",
                    "name": "Farrpoint"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72220000",
                            "description": "Systems and technical consultancy services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "3",
            "awardID": "3",
            "title": "DHSC:OHID:Telecare and connectivity advice",
            "status": "active",
            "period": {
                "startDate": "2025-07-15T00:00:00+01:00",
                "endDate": "2026-03-31T23:59:59+01:00"
            },
            "value": {
                "amountGross": 107820,
                "amount": 89850,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-07-14T00:00:00+01:00",
            "documents": [
                {
                    "id": "A-3034",
                    "documentType": "contractSigned",
                    "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-3034",
                    "format": "application/pdf"
                },
                {
                    "id": "039822-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/039822-2025",
                    "datePublished": "2025-07-15T10:08:22+01:00",
                    "format": "text/html"
                }
            ]
        }
    ]
}