Planning

Digital Emergency Call Installation and Resident Communications

HOUSING 21

This public procurement record has 1 release in its history.

Planning

16 May 2025 at 11:28

UK1 - Pipeline Notice
Summary of the contracting process

Housing 21, a central government public authority based in Birmingham, is planning a procurement process titled "Digital Emergency Call Installation and Resident Communications" under the industry category of telecommunications equipment installation. The project aims to replace existing analogue emergency call systems with digital ones across multiple regions in the United Kingdom, enhancing resident safety and communications. The procurement is at the planning stage, with a future notice expected by 23rd June 2025. The competitive flexible procedure will be used for this above-threshold procurement, and the contract period is planned to run from 3rd November 2025 to 2nd November 2028, with the possibility of renewal.

This tender presents significant opportunities for businesses specialising in telecommunications installation, particularly those capable of implementing large-scale digital systems. The contract, valued at approximately £6.3 million, is ideally suited for suppliers with advanced technical capabilities and an interest in enhancing public safety through digital innovations. It may also appeal to small and medium-sized enterprises (SMEs), as they are explicitly encouraged to participate. Businesses seeking growth through long-term public contracts, especially those interested in projects that impact community welfare, will find this tender particularly beneficial.

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Notice Information

Notice Title

Digital Emergency Call Installation and Resident Communications

Notice Description

Housing 21, is a leading, not-for-profit provider of Retirement Living and Extra Care for older people of modest means and is seeking a supplier to support its digital emergency call system installation plan. This upgrade aims to replace existing analogue systems, ensuring faster and more reliable communication for residents in emergency situations. The new digital system is expected to enhance resident safety and well-being, as well as offering additional features beyond basic call functionality.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0515b8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022178-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

CPV Codes

45314000 - Installation of telecommunications equipment

Notice Value(s)

Tender Value
£6,300,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
23 Jun 2025Expired
Award Date
Not specified
Contract Period
3 Nov 2025 - 2 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOUSING 21
Contact Name
Not specified
Contact Email
procurementteam@housing21.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B16 8TP
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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