Award

Provision of Supply Agency Services

THE ACADEMIES FOR CHARACTER AND EXCELLENCE

This public procurement record has 2 releases in its history.

Award

15 Sep 2025 at 10:40

Tender

16 May 2025 at 16:12

Summary of the contracting process

The Academies for Character and Excellence has concluded the award phase for a procurement titled "Provision of Supply Agency Services." This initiative falls under the services industry category and operates within the educational sphere. Based in Totnes, United Kingdom (UKK43), the procurement process was conducted under an open procedure, with initial tenders initiated on 16 May 2025 and completed by 15 September 2025. The contract, valued at £750,000 (gross amount £900,000), applies to all 20 schools in the Trust and establishes a preferred provider list with a three-year duration starting 3 November 2025, with options for two additional one-year renewals. The awarded suppliers include Everest Recruitment and Services Ltd, Teaching Personnel Limited, and Somerset Education Alliance Ltd.

This procurement offers significant opportunities for businesses specialising in recruitment and staffing services, especially those adept at meeting stringent educational standards and delivering high levels of school satisfaction. The open procedure ensures a competitive environment where SMEs can thrive alongside larger entities, creating multiple avenues for business growth. Suppliers who can provide experienced agency workers, offer excellent value for money, and ensure comprehensive management reporting are well-positioned to benefit. The flexible nature of the contract, with potential expansions to incorporate new schools, further enhances its appeal for enterprising firms with expertise in education sector supply services.

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Notice Title

Provision of Supply Agency Services

Notice Description

The contract will be for the provision of supply agency services for all schools belonging to the Trust. The Trust is looking to appoint the three highest scoring Providers who will become part of the Trust's preferred Provider List. This will enable each school to select any Provider from the list in order to book suitable cover for the role(s) required. The Trust will not guarantee any level of supply for each individual Provider on the list and the schools will have the freedom to select whichever Provider they choose to use from this preferred Providers list. It is the Trust's expectation that the Provider shall be responsible for the operation of the supply agency function including: a. Availability of agency workers that have the required levels of competence and experience to cover the booking requests. b. Best Value for money. c. Comprehensive management information and reporting. d. High levels of school satisfaction. e. Consistently high-performance levels which meet or exceed KPI requirements. f. Consolidated invoicing weekly/ monthly as required. g. Expert advice on any legislative requirements related to Agency Workers. The provision of supply agency services is to be delivered at all 20 schools under the Trust.

Lot Information

Lot 1 Somerset

Lot 1 Somerset - List of Schools in the tender documents The proposed contract will be for the provision of supply agency services for all schools belonging to the Trust. The Trust is looking to appoint the three highest scoring Providers who will become part of the Trust's preferred Provider List. This will enable each school to select any Provider from the list in order to book suitable cover for the role(s) required. The Trust will not guarantee any level of supply for each individual Provider on the list and the schools will have the freedom to select whichever Provider they choose to use from this preferred Providers list. It is the Trust's expectation that the Provider shall be responsible for the operation of the supply agency function including: a. Availability of agency workers that have the required levels of competence and experience to cover the booking requests. b. Best Value for money. c. Comprehensive management information and reporting. d. High levels of school satisfaction. e. Consistently high-performance levels which meet or exceed KPI requirements. f. Consolidated invoicing weekly/ monthly as required. g. Expert advice on any legislative requirements related to Agency Workers. The contract start date will be the 1st September 2025 and is to be for a period of three (3) years with the possible extension of two (2) further years, in 12-month intervals (3 +1+1). The provision of supply agency services is to be delivered at all 20 schools under the Trust. Please see tender documents for site information.

Renewal: Two further 12 month extensions (3+1+1)

Lot 2 Devon & Torbay

Lot 2 Devon & Torbay - List of schools in the tender documents The proposed contract will be for the provision of supply agency services for all schools belonging to the Trust. The Trust is looking to appoint the three highest scoring Providers who will become part of the Trust's preferred Provider List. This will enable each school to select any Provider from the list in order to book suitable cover for the role(s) required. The Trust will not guarantee any level of supply for each individual Provider on the list and the schools will have the freedom to select whichever Provider they choose to use from this preferred Providers list. It is the Trust's expectation that the Provider shall be responsible for the operation of the supply agency function including: a. Availability of agency workers that have the required levels of competence and experience to cover the booking requests. b. Best Value for money. c. Comprehensive management information and reporting. d. High levels of school satisfaction. e. Consistently high-performance levels which meet or exceed KPI requirements. f. Consolidated invoicing weekly/ monthly as required. g. Expert advice on any legislative requirements related to Agency Workers. The contract start date will be the 1st September 2025 and is to be for a period of three (3) years with the possible extension of two (2) further years, in 12-month intervals (3 +1+1). The provision of supply agency services is to be delivered at all 20 schools under the Trust. Please see tender documents for site information.

Renewal: Two further 12 month extensions (3+1+1)

Lot 3 All Schools

Lot 3 All Schools in the Trust The proposed contract will be for the provision of supply agency services for all schools belonging to the Trust. The Trust is looking to appoint the three highest scoring Providers who will become part of the Trust's preferred Provider List. This will enable each school to select any Provider from the list in order to book suitable cover for the role(s) required. The Trust will not guarantee any level of supply for each individual Provider on the list and the schools will have the freedom to select whichever Provider they choose to use from this preferred Providers list. It is the Trust's expectation that the Provider shall be responsible for the operation of the supply agency function including: a. Availability of agency workers that have the required levels of competence and experience to cover the booking requests. b. Best Value for money. c. Comprehensive management information and reporting. d. High levels of school satisfaction. e. Consistently high-performance levels which meet or exceed KPI requirements. f. Consolidated invoicing weekly/ monthly as required. g. Expert advice on any legislative requirements related to Agency Workers. The contract start date will be the 1st September 2025 and is to be for a period of three (3) years with the possible extension of two (2) further years, in 12-month intervals (3 +1+1). The provision of supply agency services is to be delivered at all 20 schools under the Trust. Please see tender documents for site information. Contract Value - GBP 1,500,000 GBP 1,800,000 incl VAT

Renewal: Two further 12 month extensions (3+1+1)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051653
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056503-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
£1,500,000 £1M-£10M
Awards Value
£750,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Sep 20255 months ago
Submission Deadline
18 Jun 2025Expired
Future Notice Date
Not specified
Award Date
1 Sep 20255 months ago
Contract Period
3 Nov 2025 - 2 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ACADEMIES FOR CHARACTER AND EXCELLENCE
Additional Buyers

ACADEMIES FOR CHARACTER & EXCELLENCE

PHP LAW LLP

Contact Name
Claire Jones, Sam Ward
Contact Email
claire.jones@phplaw.co.uk, sam.ward@acexcellence.co.uk
Contact Phone
+44 01234567890

Buyer Location

Locality
TOTNES
Postcode
TQ9 5RW
Post Town
Torquay
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England), TLK23 Somerset CC, TLK4 Devon

Local Authority
South Hams
Electoral Ward
Totnes
Westminster Constituency
South Devon

Supplier Information

Number of Suppliers
5
Supplier Names

EDUCATED RECRUITMENT

EVEREST RECRUITMENT AND SERVICES

REED SPECIALIST RECRUITMENT

SOMERSET EDUCATION ALLIANCE

TEACHING PERSONNEL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                            "name": "Contract Delivery",
                            "numbers": [
                                {
                                    "number": 12.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Service Provider Requirements",
                            "numbers": [
                                {
                                    "number": 12.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Provision of Temporary Workers",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Vetting Process & Procedures",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Contract Management",
                            "numbers": [
                                {
                                    "number": 12.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Financial Arrangements",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Overall Cost",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "A financial appraisal will be based upon a credit check Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the requirements indicated below or equivalent: a. The Recruitment and Employment Confederation b. The Association of Professional Staffing Companies c. Standards in Recruitment"
                        },
                        {
                            "type": "technical",
                            "description": "Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer's established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2025-09-01T00:00:00Z",
                    "endDate": "2028-08-31T23:59:59Z",
                    "maxExtentDate": "2030-08-31T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Two further 12 month extensions (3+1+1)"
                }
            },
            {
                "id": "LOT-0003",
                "title": "Lot 3 All Schools",
                "description": "Lot 3 All Schools in the Trust The proposed contract will be for the provision of supply agency services for all schools belonging to the Trust. The Trust is looking to appoint the three highest scoring Providers who will become part of the Trust's preferred Provider List. This will enable each school to select any Provider from the list in order to book suitable cover for the role(s) required. The Trust will not guarantee any level of supply for each individual Provider on the list and the schools will have the freedom to select whichever Provider they choose to use from this preferred Providers list. It is the Trust's expectation that the Provider shall be responsible for the operation of the supply agency function including: a. Availability of agency workers that have the required levels of competence and experience to cover the booking requests. b. Best Value for money. c. Comprehensive management information and reporting. d. High levels of school satisfaction. e. Consistently high-performance levels which meet or exceed KPI requirements. f. Consolidated invoicing weekly/ monthly as required. g. Expert advice on any legislative requirements related to Agency Workers. The contract start date will be the 1st September 2025 and is to be for a period of three (3) years with the possible extension of two (2) further years, in 12-month intervals (3 +1+1). The provision of supply agency services is to be delivered at all 20 schools under the Trust. Please see tender documents for site information. Contract Value - GBP 1,500,000 GBP 1,800,000 incl VAT",
                "status": "complete",
                "value": {
                    "amountGross": 0,
                    "amount": 0,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Contract Delivery",
                            "numbers": [
                                {
                                    "number": 12.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Service Provider Requirements",
                            "numbers": [
                                {
                                    "number": 12.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Provision of Temporary Workers",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Vetting Process & Procedures",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Contract Management",
                            "numbers": [
                                {
                                    "number": 12.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Financial Arrangements",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Overall Cost",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Financial appraisal will be based upon a credit check Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the requirements indicated below or equivalent: a. The Recruitment and Employment Confederation b. The Association of Professional Staffing Companies c. Standards in Recruitment"
                        },
                        {
                            "type": "technical",
                            "description": "Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer's established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2025-09-01T00:00:00Z",
                    "endDate": "2028-08-31T23:59:59Z",
                    "maxExtentDate": "2030-08-31T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Two further 12 month extensions (3+1+1)"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "022393-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/022393-2025",
                "datePublished": "2025-05-16T17:12:04+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "Invoices are to be submitted in arrears in a format agreed by the Trust. The Provider must ensure that invoices are raised without delay. Payments will be made by BACS. Invoices shall be supported by detailed electronic information in a format as agreed with the Trust. Completed timesheets shall be submitted electronically (either by the Supply Agency Worker or the Provider) to the Trust for authorisation. The Provider shall only process timesheets that have been authorised by the Trust."
        },
        "riskDetails": "Risks to contract performance are: Compliance and Regulatory Risks: Failure to comply with regulations and standards can lead to legal penalties and increased liability. Regular updates to safety regulations may require ongoing adjustments to the contract and services provided. Operational Risks: Delays in response times for the provision of workers. Not being able to fullfil the bookings Financial Risks: Inaccurate cost estimates or underfunding can lead to incomplete or substandard service delivery. Vendor Risks: A Contractor may fail to meet contractual obligations or commit a matereial breach. Contractor may face operational or financial difficulties. Technological Risks: Outdated or incompatible technology can hinder the effectiveness of fire and security systems. Cybersecurity threats to digital security systems can compromise sensitive information and system integrity. Communication Risks: Poor communication between the Contractor and the Trust can lead to misunderstandings and unmet expectations. Lack of clear protocols for reporting and addressing issues can delay resolution and increase risks."
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 5,
                "relatedLot": "LOT-0001"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 5,
                "relatedLot": "LOT-0001"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 3,
                "relatedLot": "LOT-0001"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "LOT-0001"
            },
            {
                "id": "5",
                "measure": "bids",
                "value": 5,
                "relatedLot": "LOT-0002"
            },
            {
                "id": "6",
                "measure": "finalStageBids",
                "value": 5,
                "relatedLot": "LOT-0002"
            },
            {
                "id": "7",
                "measure": "smeFinalStageBids",
                "value": 3,
                "relatedLot": "LOT-0002"
            },
            {
                "id": "8",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "LOT-0002"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Provision of Supply Agency Services",
            "status": "pending",
            "date": "2025-09-02T00:00:00+01:00",
            "value": {
                "amountGross": 900000,
                "amount": 750000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-12983360",
                    "name": "EVEREST RECRUITMENT AND SERVICES LTD"
                },
                {
                    "id": "GB-COH-03225158",
                    "name": "TEACHING PERSONNEL LIMITED"
                },
                {
                    "id": "GB-COH-14006182",
                    "name": "SOMERSET EDUCATION ALLIANCE LTD"
                }
            ],
            "items": [
                {
                    "id": "LOT-0001",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79620000",
                            "description": "Supply services of personnel including temporary staff"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKK2",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "LOT-0001"
                }
            ],
            "standstillPeriod": {
                "endDate": "2025-09-24T23:59:59+01:00"
            },
            "contractPeriod": {
                "startDate": "2025-11-03T00:00:00Z",
                "endDate": "2028-11-02T23:59:59Z",
                "maxExtentDate": "2030-11-02T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Possible extension of two (2) further years, in 12-month intervals (3 +1+1)"
            },
            "hasOptions": true,
            "options": {
                "description": "To enable new schools who have joined the Trust to be included in the contract."
            },
            "relatedLots": [
                "LOT-0001"
            ],
            "documents": [
                {
                    "id": "056503-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/056503-2025",
                    "datePublished": "2025-09-15T11:40:47+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2025-09-12T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-09-30T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        },
        {
            "id": "2",
            "title": "Lot 2 Devon & Torbay",
            "status": "pending",
            "date": "2025-09-02T00:00:00+01:00",
            "value": {
                "amountGross": 900000,
                "amount": 750000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-08567845",
                    "name": "EDUCATED RECRUITMENT LIMITED"
                },
                {
                    "id": "GB-COH-06903140",
                    "name": "REED SPECIALIST RECRUITMENT LIMITED"
                },
                {
                    "id": "GB-COH-03225158",
                    "name": "TEACHING PERSONNEL LIMITED"
                }
            ],
            "items": [
                {
                    "id": "LOT-0002",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79620000",
                            "description": "Supply services of personnel including temporary staff"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKK4",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "LOT-0002"
                }
            ],
            "standstillPeriod": {
                "endDate": "2025-09-24T23:59:59+01:00"
            },
            "contractPeriod": {
                "startDate": "2025-11-03T00:00:00Z",
                "endDate": "2028-11-02T23:59:59Z",
                "maxExtentDate": "2030-11-02T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Possible extension of two (2) further years, in 12-month intervals (3 +1+1)"
            },
            "hasOptions": true,
            "options": {
                "description": "To enable new schools who have joined the Trust to be included in the contract."
            },
            "relatedLots": [
                "LOT-0002"
            ],
            "documents": [
                {
                    "id": "056503-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/056503-2025",
                    "datePublished": "2025-09-15T11:40:47+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2025-09-12T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-09-30T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        },
        {
            "id": "-1",
            "status": "active",
            "finalStatusDate": "2025-09-02T00:00:00+01:00",
            "relatedLots": [
                "LOT-0003"
            ],
            "documents": [
                {
                    "id": "056503-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/056503-2025",
                    "datePublished": "2025-09-15T11:40:47+01:00",
                    "format": "text/html"
                }
            ]
        }
    ]
}