Planning

DVLA Payment Gateway

DRIVER AND VEHICLE LICENSING AGENCY

This public procurement record has 4 releases in its history.

PlanningUpdate

03 Mar 2026 at 10:33

UK2 - Preliminary Market Engagement Notice
Planning

02 Mar 2026 at 14:11

UK2 - Preliminary Market Engagement Notice
Planning

24 Jul 2025 at 11:07

UK2 - Preliminary Market Engagement Notice
Planning

20 May 2025 at 12:55

UK1 - Pipeline Notice
Summary of the contracting process

The Driver and Vehicle Licensing Agency (DVLA) is planning to procure a Payment Card Industry (PCI) compliant Payment Gateway to support its services, as outlined in a series of notices published up to March 2026. The planned procurement process is currently in the market engagement phase, with a scheduled milestone for engagement set for 16th March 2026. The location of the procurement is in Morriston, United Kingdom, within the public authority central government category. Businesses interested should contact Vikki John at DVLA to participate in the market engagement exercise. The service is set to commence on 1st June 2027, ensuring continuity for various DVLA services, including electronic vehicle licensing and enforcement penalty payments. The procurement process is set within the services category, focusing on integrating digital and telephony services seamlessly.

This tender presents growth opportunities for companies specialising in banking and investment services, particularly those with expertise in developing and maintaining high-capacity, PCI-compliant payment gateways. Businesses capable of providing 24/7/365 services with multi-channel payment support and mobile compatibility in both English and Welsh are well-suited to compete. The engagement phase offers businesses the chance to align with DVLA's requirements, ensuring readiness for future competition. Additionally, the opportunity to handle peak loads and provide robust incident support is advantageous for firms aiming to expand their operations within government contracts and digital service integration. This initiative underscores DVLA's commitment to enhancing road safety and law enforcement through the efficient processing of vehicle-related transactions.

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Notice Information

Notice Title

DVLA Payment Gateway

Notice Description

DVLA is an Executive Agency of the Department for Transport (DfT). Its primary aims are to facilitate road safety and law enforcement by maintaining accurate registers of drivers and vehicle keepers, and to collect Vehicle Excise Duty (VED). The Buyer requires a Payment Card Industry (PCI) compliant Payment Gateway that meets banking standards, aligns with customer needs, and integrates seamlessly with digital and telephony services. The service must be in place from 1st June 2027 to ensure business continuity. The Payment Gateway must: - Support multi-channel payments (online, telephony and Interactive Voice Recognition (IVR) - Offer customisable hosted payment pages or iFrame - Be usable on a variety of devices, including mobile, in both English and Welsh - Provide a PCI-compliant authorisation and settlement platform - Handle peak loads of 120 transactions per second - Be available 24/7/365 - Include 24/7/365 incident support for Priority 1 and 2 incidents (at minimum) This service will support the Buyer's online and telephony channels for services including, but not limited to: - Electronic Vehicle Licensing - Duplicate V5C documents - Vehicle Personalised Registrations - Vehicle First Registration - Trailer Registration - Enforcement Penalty Payments - Driving Licence Applications - Digital Tachographs (Driver and Company)

Planning Information

Please contact Vikki.John@dvla.gov.uk to receive the questions and participate in this market engagement exercise.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0518d1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018803-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66100000 - Banking and investment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
26 Nov 2025Expired
Award Date
Not specified
Contract Period
31 May 2027 - 31 May 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DRIVER AND VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORRISTON
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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