Award

Passport (Asset Suite 9) maintenance and support 2026

NUCLEAR RESTORATION SERVICES LIMITED

This public procurement record has 3 releases in its history.

Award

19 Nov 2025 at 16:49

Award

13 Nov 2025 at 15:49

Planning

21 May 2025 at 10:17

Summary of the contracting process

The public procurement process for the "Passport (Asset Suite 9) maintenance and support 2026" contract has reached the award stage, with Nuclear Restoration Services Limited as the buying organisation based in Warrington, United Kingdom. The procurement pertains to IT services within the consulting, software development, Internet, and support categories. The project involves a direct award procurement method, with Hitachi Energy UK Limited identified as the supplier. The contract period is set from 1st January 2026 to 31st December 2030, with a potential one-year extension available until the end of 2031 to accommodate the Enterprise Asset Management (EAM) project implementation. The announcement was made on 19th November 2025, and the contract is valued at £4.4 million net.

This tender presents significant growth opportunities for businesses specialising in IT service management and asset maintenance systems due to its scope across multiple Nuclear Restoration Services sites with approximately 600 users. Companies engaged in IT solutions, particularly large entities with the capacity to handle complex system integrations and regulatory compliance, will find this contract beneficial. The procurement method, a direct award, highlights the necessity for continuity and expertise in the current systems, making it an attractive engagement for established IT service providers capable of innovation and adaptability to existing infrastructures.

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Notice Title

Passport (Asset Suite 9) maintenance and support 2026

Notice Description

Passport maintenance and support from 2026 Passport is a works management system used to facilitate the delivery and recording of the maintenance schedule activities, ensuring that sites remain compliant with the various regulatory bodies. It is used for work management, inventory management, document and records management and engineering change management including but not limited to: Proactively and sustainably managing assets, ensuring safety, security and environmental compliance is maintained to the relevant standards; Enabling programmes to understand the requirements on assets critical to their programmes, minimising emergent risks; Managing assets in terms of knowledge, performance, risk and expenditure over the lifecycle. The system is used at 8 NRS sites by c. 600 users. The estimated price includes maintenance, hosting, CPI, minor upgrades and exit costs and the term is five years with an option to extend for a 6th year. Terms and conditions of this contract will allow sites to be removed from this contract on a one by one basis as EAM is implemented throughout the business. The transparency notice Contract value is based on the maximum contract extension period therefore it is not a guaranteed value of spend.

Procurement Information

(a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. There is a live procurement to replace Passport and align the Computerised Maintenance Management Systems (CMMS) across NRS. The Enterprise Asset Management (EAM) project is live in Atamis and details can be found under C17423. Ongoing support to Passport will be required whilst the outcome of the EAM project is awaited and EAM is implemented across all NRS sites. Hitachi Energy is neither an excluded or excludable supplier.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051a29
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075408-2025
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£4,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
£4,400,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
31 Aug 2025Expired
Award Date
13 Nov 20253 months ago
Contract Period
1 Jan 2026 - 31 Dec 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NUCLEAR RESTORATION SERVICES LIMITED
Additional Buyers

NUCLEAR RESTORATION SERVICES LTD

Contact Name
Not specified
Contact Email
isla.fray@nrservices.uk
Contact Phone
Not specified

Buyer Location

Locality
WARRINGTON
Postcode
WA3 6GR
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
Not specified

Local Authority
Warrington
Electoral Ward
Birchwood
Westminster Constituency
Warrington North

Supplier Information

Number of Suppliers
1
Supplier Name

HITACHI ENERGY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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