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Passport (Asset Suite 9) maintenance and support 2026

Nuclear Restoration Services Limited

This public procurement record has 4 releases in its history.

Award

24 Mar 2026 at 17:09

UK7 - Contract Details Notice
Award

19 Nov 2025 at 16:49

UK6 - Contract Award Notice
Award

13 Nov 2025 at 15:49

UK5 - Transparency Notice
Planning

21 May 2025 at 11:17

UK1 - Pipeline Notice
Summary of the contracting process

The procurement contract titled "Passport (Asset Suite 9) maintenance and support 2026" has been awarded to HITACHI ENERGY UK LIMITED by Nuclear Restoration Services Limited, based in Warrington, United Kingdom, operating under the framework of sub-central government. This contract involves the ongoing maintenance and support of the Passport system, which is a works management system crucial for asset compliance and risk management across various Nuclear Restoration Services sites. The process reached the award stage on 24th March 2026, with the contracting period set to commence on 1st January 2026 and continue until 31st December 2030, with an optional extension until the close of 2031. The procurement was a direct award, justified by the technical difficulties that a change in supplier would entail. The contract, valued at £4.4 million, includes hosting, maintenance, minor upgrades, and potential exit costs, ensuring the service is comprehensive yet agile to adapt to evolving asset management technologies.

This agreement offers substantial prospects for large-scale IT service firms, particularly those specialising in consulting, software development, and system support, to leverage their expertise in maintaining such critical infrastructure systems. The focus on maintaining safety, security, and environmental standards positions it as an excellent growth opportunity for businesses aiming to expand their footprint in regulatory compliance and risk management sectors. IT companies adept at managing complex asset lifecycle activities and innovation in Enterprise Asset Management could find significant engagement and expansion potential in such public sector contracts. HITACHI ENERGY UK's involvement underscores the emphasis on maintaining and improving technological integration within the Nuclear Restoration Services infrastructure, providing a benchmark for similar businesses to aspire to.

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Notice Information

Notice Title

Passport (Asset Suite 9) maintenance and support 2026

Notice Description

Passport maintenance and support from 2026 Passport is a works management system used to facilitate the delivery and recording of the maintenance schedule activities, ensuring that sites remain compliant with the various regulatory bodies. It is used for work management, inventory management, document and records management and engineering change management including but not limited to: Proactively and sustainably managing assets, ensuring safety, security and environmental compliance is maintained to the relevant standards; Enabling programmes to understand the requirements on assets critical to their programmes, minimising emergent risks; Managing assets in terms of knowledge, performance, risk and expenditure over the lifecycle. The system is used at 8 NRS sites by c. 600 users. The estimated price includes maintenance, hosting, CPI, minor upgrades and exit costs and the term is five years with an option to extend for a 6th year. Terms and conditions of this contract will allow sites to be removed from this contract on a one by one basis as EAM is implemented throughout the business. The transparency notice Contract value is based on the maximum contract extension period therefore it is not a guaranteed value of spend.

Procurement Information

(a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. There is a live procurement to replace Passport and align the Computerised Maintenance Management Systems (CMMS) across NRS. The Enterprise Asset Management (EAM) project is live in Atamis and details can be found under C17423. Ongoing support to Passport will be required whilst the outcome of the EAM project is awaited and EAM is implemented across all NRS sites. Hitachi Energy is neither an excluded or excludable supplier.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051a29
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027048-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£4,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
£4,400,000 £1M-£10M
Contracts Value
£4,400,000 £1M-£10M

Notice Dates

Publication Date
24 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
31 Aug 2025Expired
Award Date
13 Nov 20259 months ago
Contract Period
1 Jan 2026 - 31 Dec 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Nuclear Restoration Services Limited
Additional Buyers

NUCLEAR RESTORATION SERVICES LIMITED

Nuclear Restoration Services Ltd

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA3 6GR
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
Not specified
Local Authority
Warrington
Electoral Ward
Birchwood
Westminster Constituency
Warrington North

Supplier Information

Number of Suppliers
1
Supplier Name

HITACHI ENERGY UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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