Award

Managed service for the hosting of the CX System

MIDDLESBROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

21 May 2025 at 14:50

Summary of the contracting process

Middlesbrough Council has completed the procurement process for a managed service centred on the hosting of the CX System, classified under IT services, including consulting, software development, Internet, and support. The procurement was conducted through a limited method, specifically as an award procedure without prior publication of a call for competition, via the CCS RM6259 Lot 3 framework. Civica UK Limited is the awarded supplier, with the contract valued at £369,214, signed on 3 April 2025. The process took place in the UKC12 region, focusing on regional general public services.

This tender presents a substantial opportunity for businesses specialising in IT services, particularly those adept at providing comprehensive managed hosting solutions and related support services. Companies in sectors such as software development, Internet services, and consultancy with the ability to offer specialised and efficient hosting services can grow their business by tapping into public sector contracts, exemplified by Middlesbrough Council's requirements. While Civica UK Limited was successful with its bid, analogous enterprises in similar capacities should observe this process as a strategic reference to enhance their offerings in public procurement engagements.

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Notice Title

Managed service for the hosting of the CX System

Notice Description

Civica shall provide a managed service for the hosting of Cx system including other support services

Lot Information

Lot 1

Civica shall provide a managed service for the hosting of Cx system including other support services

Procurement Information

Direct Award via CCS RM6259 Lot 3 framework

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051b9a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024166-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£369,214 £100K-£500K

Notice Dates

Publication Date
21 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MIDDLESBROUGH COUNCIL
Contact Name
Victoria Hayton
Contact Email
victoria_hayton@middlesbrough.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MIDDLESBROUGH
Postcode
TS1 9FT
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC12 South Teesside

Local Authority
Middlesbrough
Electoral Ward
Newport
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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