Provision of Debt Collection Services

DRIVER AND VEHICLE LICENSING AGENCY

This public procurement record has 2 releases in its history.

Planning

15 May 2026 at 14:06

Planning

22 May 2025 at 09:58

Summary of the contracting process

The Driver and Vehicle Licensing Agency (DVLA) has announced a forthcoming procurement process for the provision of debt collection services, with an estimated value of £30,276,000. This procurement, currently in the planning stage, involves a preliminary market engagement notice requiring responses to a Request For Information (RFI) from suppliers registered on Lot 1 of the GCA Framework RM6366. The current milestone indicates an engagement deadline of 10th June 2026. The process is set to occur mainly within the UK, with the main industry category focused on services, specifically collection agency services. The actual contract period is intended to start on 1st April 2027, extending potentially until 31st March 2032, with a possibility of renewal up to 2034. This process is led by the DVLA, a central government public authority, located in Swansea, United Kingdom.

This tender presents an opportunity for businesses specialising in debt collection services to expand their operations by collaborating with a major UK government agency. The engagement process encourages small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs) to participate, indicating a competitive landscape inclusivity. By engaging in this procurement journey, businesses can position themselves for sizeable contractual partnerships, contributing to both financial growth and strengthened industry presence. The process hints at potential future opportunities as well, with further notices to be expected around December 2026, allowing ample time for interested parties to prepare and align their strategic goals with the specified requirements.

How relevant is this notice?

Notice Title

Provision of Debt Collection Services

Notice Description

Please note that this is a UK 2 Preliminary Market Engagement Notice. This is not a PIN, and there is no guarantee that a tender opportunity will result from this. Should a tender opportunity materialise, further notices will be published in relation to this.

Planning Information

This notice is to notify the market that DVLA will be inviting suppliers registered on Lot 1 of GCA Framework RM6366 - Debt Resolution Services 2 to complete a Request For Information to inform our knowledge of the current market in preparation for the forthcoming procurement for debt colleciton services. It should be noted that the start date and value are indicative at this stage, DVLA do have an optional extension on the existing contract which may delay the contract start date to 2028.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051cfe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044985-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
£25,230,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20261 months ago
Submission Deadline
Not specified
Future Notice Date
14 Dec 20266 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DRIVER AND VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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