Tender

Care at Home (1), Night Service (2) and Extra Care (3)

OLDHAM METROPOLITAN BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

Tender

05 Nov 2025 at 17:12

Planning

11 Jun 2025 at 14:59

Planning

22 May 2025 at 14:02

Summary of the contracting process

The Oldham Metropolitan Borough Council has initiated an open procurement process for the provision of care services titled "Care at Home (1), Night Service (2), and Extra Care (3)" within the Oldham Council boundaries. This tender, categorised under services in social work and related services, is aimed at providing culturally sensitive, person-centred care to Oldham's diverse population, including a significant portion of BAME communities. The procurement is currently in the tender stage, with critical timelines including the tender period ending on 1st December 2025, and the award period concluding on 5th January 2026. The services are expected to commence on 1st April 2026, with a contract period lasting until 31st March 2030, with possible renewal options extending to 2032. The procurement is valued at a gross amount of £175,200,000 GBP and is conducted via an open procedure, allowing electronic submissions through the designated portal.

This tender presents substantial opportunities for business growth, particularly for SMEs and VCSEs with expertise in delivering high-quality care services. Ideal contenders will have a proven track record in person-centred care that promotes independence and social value. Successful bidders will secure long-term contracts with the potential for extensions, ensuring a stable engagement with Oldham Council. The services required cater to vulnerable and diverse communities, allowing businesses to demonstrate competencies in cultural sensitivity and proactive care strategies. Such opportunities are well-suited for businesses registered with Good or Outstanding Care Quality Commission (CQC) ratings, highlighting the importance of quality, staffing, and safeguarding as part of the selection criteria.

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Notice Title

Care at Home (1), Night Service (2) and Extra Care (3)

Notice Description

Provision of Care at Home Service, Night Service and Extra Care Service in the Oldham Council boundaries. The service will predominantly provide eligible care services to all residents of Oldham, reflecting the borough's diverse population, including a significant proportion of residents from Black, Asian, and Minority Ethnic (BAME) communities. Providers are expected to deliver proactive, person-centred care that is culturally sensitive and responsive to the needs of each individual within their own home. Care should address not only the person's social care-related quality of life but also their broader wellbeing, in line with their assessed needs and agreed outcomes. The service provider is required to deliver care in a manner that is inclusive, empowering, and person-centred, promoting independence, choice, and control for all service users.

Lot Information

Care at Home

The Care at Home service will predominantly provide eligible care services to all residents of Oldham, reflecting the borough's diverse population, including a significant proportion of residents from Black, Asian, and Minority Ethnic (BAME) communities. Providers are expected to deliver proactive, person-centred care that is culturally sensitive and responsive to the needs of each individual within their own home. Care should address not only the person's social care-related quality of life but also their broader wellbeing, in line with their assessed needs and agreed outcomes. The Care at Home service provider is required to deliver care in a manner that is inclusive, empowering, and person-centred, promoting independence, choice, and control for all service users.

Renewal: There is the option to extend each lot by up to 2 years. Therefore the maximum extension would be 2 years on all lots.

Night Service

The provision of Commissioned Night Care Services for adults aged 18 and over living within the Borough of Oldham, including rural and hard-to-reach areas. The service is designed to support vulnerable adults to remain safely in their own homes during the night, promoting independence and reducing the risk of avoidable hospital admissions or residential care placements. Oldham Council expects the Provider to deliver high-quality care and is committed to working in partnership with key stakeholders, adopting outcome-based approaches in the delivery of this service. The Council seeks to commission services that are safe, person-centred, and of consistently high quality. Service users shall be supported to live as independently as possible, enabling them to exercise choice, maintain their preferred lifestyle, and make their own decisions. Services must be delivered in a manner that safeguards and protects the most vulnerable residents. Where this provision is increased it will be in blocks.

Renewal: There is the option to extend each lot by up to 2 years. Therefore the maximum extension would be 2 years on all lots.

Extra Care

Extra Care Support Services are for adults aged 60 years and over living in the six Extra Care Housing (ECH) schemes across the Borough of Oldham. The type and level of support will be based on the individual needs of each resident guided by their Care Act (2014) assessment, with an emphasis on promoting independence, dignity, and wellbeing. The Extra Care Housing schemes across the borough, are owned by the Council, with the housing management and maintenance elements managed through a PFI contract. Oldham Council expects the Provider to deliver high-quality Extra Care support and to work in partnership with residents, families, housing partners, health services, and other key stakeholders. Services should be delivered through an outcome-based approach, ensuring care is safe, person-centred, and consistent across all six schemes.

Renewal: There is the option to extend each lot by up to 2 years. Therefore the maximum extension would be 2 years on all lots.

Planning Information

This pre-market engagement will end the day after the event, to allow potential providers to submit any feedback they want to. There will be further opportunities to engage when the tender goes live later in the year. Pre-Market Engagement event Date: 26/6/25 Time: 14:00-16:00 (with an additional 30 mins if required up to 16:30) Venue: MS Teams Further details available on the Chest e-tendering portal Chest url: https://procontract.due-north.com/ Then go to "Find Opportunities" in the top left of the screen. Filter Organisations to Oldham Council You should now be able to see "Care at Home Pre-Market Engagement" Click on the opportunity and express an interest to be sent the MS teams details. If it has not appeared then try searching for "DN778198"

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051e6c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071415-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312200 - Homedelivery of provisions

Notice Value(s)

Tender Value
£146,000,000 £100M-£1B
Lots Value
£146,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Nov 20253 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
1 Sep 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OLDHAM METROPOLITAN BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
commercial.procurementunit@oldham.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
OLDHAM
Postcode
OL1 1HD
Post Town
Oldham
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD37 Greater Manchester North East
Delivery Location
TLD37 Greater Manchester North East

Local Authority
Oldham
Electoral Ward
Coldhurst
Westminster Constituency
Oldham West, Chadderton and Royton

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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