Planning

Managed Service telephony service

BANK OF ENGLAND

This public procurement record has 1 release in its history.

Planning

22 May 2025 at 17:40

UK1 - Pipeline Notice
Summary of the contracting process

The BANK OF ENGLAND is initiating a procurement process for a Managed Service telephony service, which includes contact centres, PBX, call recording, meeting room systems, and SIP trunking. Located in London, the organisation is seeking services within the IT industry category. This procurement is currently in the planning stage, with future communications expected to be released by 1st June 2025. The service delivery is intended for regions UKH3 and UKI4 in the United Kingdom. The planned contract is valued at £3,200,000 net, with a gross potential up to £4,000,000, and is set to begin on 1st January 2026, running until the end of 2029, with renewal options extending to 2031.

This tender offers substantial opportunities for growth for businesses specialising in IT consultancy, software development, and support services. Enterprises experienced in managing telephony and communication infrastructure systems will find this contract particularly advantageous. Small to medium-sized businesses with a robust track record in delivering similar services to large institutions or public sector entities could benefit significantly by engaging in this procurement process. It provides an avenue for companies looking to expand their operations within central government service sectors to establish or strengthen their footprint.

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Notice Information

Notice Title

Managed Service telephony service

Notice Description

Managed Service telephony service, including contact centres, PBX, call recording, meeting room systems, and SIP trunking.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051f7d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025387-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jun 2025Expired
Award Date
Not specified
Contract Period
1 Jan 2026 - 31 Dec 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BANK OF ENGLAND
Contact Name
Not specified
Contact Email
technology.contracts@bankofengland.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2R 8AH
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLH3 Essex, TLI4 Inner London - East
Local Authority
City of London
Electoral Ward
Walbrook
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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