Tender

Victoria Coach Station - Coach Management System

TRANSPORT FOR LONDON

This public procurement record has 3 releases in its history.

TenderCancellation

23 May 2025 at 16:38

UK12 - Procurement Termination Notice
PlanningUpdate

23 May 2025 at 11:12

UK1 - Pipeline Notice
Planning

23 May 2025 at 09:06

UK1 - Pipeline Notice
Summary of the contracting process

Transport for London (TfL), a public authority under the central government, is initiating a procurement process for the replacement of its Coach Management System at Victoria Coach Station. The procurement is currently in the planning stage, with a future notice date set for 15th August 2025. This tender seeks IT services related to consulting, software development, Internet and support, linked to the central management of service bookings, coach operator schedules, invoicing, and customer information systems. The contract, valued at approximately £9.2 million, aims to begin on 30th April 2026, concluding by 2035, with the potential for renewal until 2046. The main location for this service is London, UK.

This procurement presents substantial business growth opportunities, particularly for IT service providers skilled in consulting, software development, and support services. Companies that can propose innovative and efficient technological solutions to improve operational efficiency and maintain service quality are well-suited to compete. By aligning with TfL’s strategic delivery plans, businesses can contribute to modernising London's public transport infrastructure while potentially securing a long-term government contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Victoria Coach Station - Coach Management System

Notice Description

Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information display system that is in place. The new solution is required to support the aspirations of coach operations strategic delivery plans (made up of the Operations / Customer and Revenue roadmaps). TfL also seeks to exploit advancements in technology that generates efficiencies whilst maintaining service quality. It is hoped a new solution will improve operational efficiencies when managing departure and arrival schedules within VCS in addition to a system that continues to satisfy business management and customer needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0520e4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027086-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£9,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
15 Aug 2025Expired
Award Date
Not specified
Contract Period
29 Apr 2026 - 30 Apr 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Withdrawn
Lots Status
Withdrawn
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Additional Buyers

MISSING

Contact Name
Robert Hughes
Contact Email
roberthughes@tfl.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0520e4-2025-05-23T17:38:11+01:00",
    "date": "2025-05-23T17:38:11+01:00",
    "ocid": "ocds-h6vhtk-0520e4",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "025802-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/025802-2025",
                "datePublished": "2025-05-23T10:06:50+01:00",
                "format": "text/html"
            },
            {
                "id": "026166-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/026166-2025",
                "datePublished": "2025-05-23T12:12:54+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PHMT-6197-NWNZ",
            "name": "Transport for London",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHMT-6197-NWNZ"
            },
            "address": {
                "streetAddress": "5 Endeavour Square",
                "locality": "London",
                "postalCode": "E20 1JN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "name": "Robert Hughes",
                "email": "roberthughes@tfl.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PHMT-6197-NWNZ",
        "name": "Transport for London"
    },
    "tender": {
        "id": "WS2550139479",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Victoria Coach Station - Coach Management System",
        "description": "Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information display system that is in place. The new solution is required to support the aspirations of coach operations strategic delivery plans (made up of the Operations / Customer and Revenue roadmaps). TfL also seeks to exploit advancements in technology that generates efficiencies whilst maintaining service quality. It is hoped a new solution will improve operational efficiencies when managing departure and arrival schedules within VCS in addition to a system that continues to satisfy business management and customer needs.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 11040000,
            "amount": 9200000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-04-30T00:00:00+01:00",
                    "endDate": "2035-04-30T23:59:59+01:00",
                    "maxExtentDate": "2046-04-30T23:59:59Z"
                },
                "hasRenewal": true,
                "status": "withdrawn"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-08-15T23:59:59+01:00"
        },
        "status": "withdrawn",
        "aboveThreshold": false,
        "amendments": [
            {
                "id": "026166-2025",
                "description": "Scope revised."
            }
        ],
        "documents": [
            {
                "id": "027086-2025",
                "documentType": "tenderCancellationNotice",
                "noticeType": "UK12",
                "description": "Procurement termination notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/027086-2025",
                "datePublished": "2025-05-23T17:38:11+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "cancelled",
            "statusDetails": "A new UK1 pipeline notice will be published",
            "finalStatusDate": "2025-05-23T00:00:00+01:00",
            "relatedLots": [
                "1"
            ]
        }
    ]
}