Tender

Infrastructure Support Service for Charity, Community and Faith Organisations

LONDON BOROUGH OF SUTTON

This public procurement record has 3 releases in its history.

Tender

20 Aug 2025 at 15:33

Planning

24 Jun 2025 at 13:07

Planning

23 May 2025 at 14:33

Summary of the contracting process

The London Borough of Sutton is conducting a procurement process for the "Infrastructure Support Service for Charity, Community and Faith Organisations," with a focus on health and social work services and community support in Sutton, UK (region UKI63). The process is currently at the tender stage with an award period ending on 17 November 2025. Key deadlines include a submission deadline for expressions of interest by 22 September 2025 and completion of the enquiry period by 15 September 2025. The contract has an initial three-year term starting in April 2026, with potential extensions, and is valued at £275,000 annually. The procurement method entails a selective, competitive flexible procedure, and interested suppliers should apply via the London Tenders Portal.

This tender presents substantial opportunities for SMEs and VCSEs, particularly those involved with health, social, and community services. With potential for a long-term contract (up to seven years, subject to performance assessments), businesses can establish a significant local presence. The tender prioritises quality, with substantial criteria based on experience, premises, and social value contributions, making it an ideal opportunity for organisations with robust community engagement strategies. This contract supports the development of vital social infrastructure, creating a prosperous environment for businesses committed to community service and development.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Infrastructure Support Service for Charity, Community and Faith Organisations

Notice Description

The London Borough of Sutton is seeking to award a contract for the provision of infrastructure support to local charity, community and faith organisations. The value of this contract is PS275k per year. The contract will be awarded for three years initially with two opportunities to extend for a further two years at years 3 and 5 based on performance (3 + 2 + 2). The Council expects to award the contract by Autumn/Winter 2025 with the new contract starting in April 2026. A full specification is provided in the tender documents.

Lot Information

Lot 1

Renewal: There are two extensions available each for a period of two years (2 x 2 years). The extensions will be dependent on performance and mutual agreement between the London Borough of Sutton and the future supplier.

Planning Information

Sutton Council is committed to supporting the development of Charity, Community and Faith (CCF) Organisations across the borough. This recognises the vital role that such organisations play in supporting vulnerable residents, bringing communities together to deliver positive change, and ultimately making Sutton a place where people from all backgrounds feel included and get on well together. The London Borough of Sutton is seeking market engagement with organisations prior to procurement. The value of this contract is estimated at £275k per year. The contract will be awarded for three years initially with two opportunities to extend for a further two years at years 3 and 5 based on performance (3 + 2 + 2). The Council will look to award the contract by Autumn/Winter 2025 with the new contract starting in April 2026. Market Engagement Suppliers are asked to note that this market engagement is not an Invitation to Tender or a request for formal expressions of interest. Responses from interested parties will be used to support market research and help inform the final specification only. This contract is funded by the Council and provides Charity, Community and Faith (CCF) Organisations in Sutton with a wide range of support. If you would like to be included in this Market Engagement please choose a date time from those listed on this google form - https://forms.gle/XLZQktjsL6bKMehr9 A meeting invite will then be sent to you for w/c 30/6/25. More information is can be found in the documents available via the London Tender Portal https://www.londontenders.org/

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0523e2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050319-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£1,925,000 £1M-£10M
Lots Value
£1,925,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20256 months ago
Submission Deadline
15 Sep 2025Expired
Future Notice Date
1 Aug 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF SUTTON
Contact Name
Not specified
Contact Email
commercial.procurement@sutton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SUTTON
Postcode
SM1 1EA
Post Town
Sutton
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLI63 Merton, Kingston upon Thames and Sutton

Local Authority
Sutton
Electoral Ward
Sutton Central
Westminster Constituency
Sutton and Cheam

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0523e2-2025-08-20T16:33:49+01:00",
    "date": "2025-08-20T16:33:49+01:00",
    "ocid": "ocds-h6vhtk-0523e2",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "026761-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/026761-2025",
                "datePublished": "2025-05-23T15:33:24+01:00",
                "format": "text/html"
            },
            {
                "id": "034752-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/034752-2025",
                "datePublished": "2025-06-24T14:07:08+01:00",
                "format": "text/html"
            }
        ],
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Sutton Council is committed to supporting the development of Charity, Community and Faith (CCF) Organisations across the borough. This recognises the vital role that such organisations play in supporting vulnerable residents, bringing communities together to deliver positive change, and ultimately making Sutton a place where people from all backgrounds feel included and get on well together. The London Borough of Sutton is seeking market engagement with organisations prior to procurement. The value of this contract is estimated at PS275k per year. The contract will be awarded for three years initially with two opportunities to extend for a further two years at years 3 and 5 based on performance (3 + 2 + 2). The Council will look to award the contract by Autumn/Winter 2025 with the new contract starting in April 2026. Market Engagement Suppliers are asked to note that this market engagement is not an Invitation to Tender or a request for formal expressions of interest. Responses from interested parties will be used to support market research and help inform the final specification only. This contract is funded by the Council and provides Charity, Community and Faith (CCF) Organisations in Sutton with a wide range of support. If you would like to be included in this Market Engagement please choose a date time from those listed on this google form - https://forms.gle/XLZQktjsL6bKMehr9 A meeting invite will then be sent to you for w/c 30/6/25. More information is can be found in the documents available via the London Tender Portal https://www.londontenders.org/",
                "dueDate": "2025-06-27T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PJMC-1445-VCVG",
            "name": "London Borough of Sutton",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJMC-1445-VCVG"
            },
            "address": {
                "streetAddress": "Civic Offices, St Nicholas Way",
                "locality": "Sutton",
                "postalCode": "SM1 1EA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI63"
            },
            "contactPoint": {
                "email": "commercial.procurement@sutton.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.sutton.gov.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PJMC-1445-VCVG",
        "name": "London Borough of Sutton"
    },
    "tender": {
        "id": "DN773331",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Infrastructure Support Service for Charity, Community and Faith Organisations",
        "description": "The London Borough of Sutton is seeking to award a contract for the provision of infrastructure support to local charity, community and faith organisations. The value of this contract is PS275k per year. The contract will be awarded for three years initially with two opportunities to extend for a further two years at years 3 and 5 based on performance (3 + 2 + 2). The Council expects to award the contract by Autumn/Winter 2025 with the new contract starting in April 2026. A full specification is provided in the tender documents.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI63",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI63",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI63",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 23100000,
            "amount": 1925000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2033-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 23100000,
                    "amount": 1925000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality (Tender Stage)",
                            "description": "Please note: Prior to invitation to tender there is a Participation stage. The weighting for the participation stage is as follows: (Stage 1 - Conditions of Participation) Experience - 50% (of the overall 100%) Premises - 20% (of the overall 100%) In-person staff presence - 10% (of the overall 100%) Multi channel support - 10% (of the overall 100%) Equality, Diversity and inclusion (EDI) - 10% (of the overall 100%) Quality Question for the Tender Stage Social Value - 10% (of the overall 80%) Delivery Model - 20% (of the overall 80%) Communication, engagement and outreach - 10% (of the overall 80%) Support to connect & collaborate - 10% (of the overall 80%) Volunteer recruitment - 10% (of the overall 80%) Scenario 1 - 10% (of the overall 80%) Scenario 2 - 10% (of the overall 80%) Scenario 3 -10% (of the overall 80%) Mobilisation Plan - 10% (of the overall 80%)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "The following formula will be used to score bids: Lowest Priced Tender ------------------------------- X Weighting for Price Tender Being Scored The lowest priced (compliant bid) will score 20%.",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "There are two extensions available each for a period of two years (2 x 2 years). The extensions will be dependent on performance and mutual agreement between the London Borough of Sutton and the future supplier."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-08-01T23:59:59+01:00"
        },
        "status": "active",
        "aboveThreshold": true,
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Stage 1 - Conditions of Participation - Suppliers who pass will be invited to - Stage 2 - the Tender stage"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "London Tenders Portal - https://procontract.due-north.com/Opportunities/Index?p=2241eb95-058a-e511-80f7-000c29c9ba21&v=1",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2025-09-22T12:00:00+01:00",
        "enquiryPeriod": {
            "endDate": "2025-09-15T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-11-17T23:59:59Z"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "The tender documents are available from the London Tender Portal that links to the Council e-procurement system. The procurement reference is DN77333 and the link to the portal is below: https://www.londontenders.org/https://www.londontenders.org/",
                "url": "https://www.londontenders.org/"
            },
            {
                "id": "050319-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/050319-2025",
                "datePublished": "2025-08-20T16:33:49+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}