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Contract Timeline
- Publication Date
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23rd May 2025 16:01:43 PM
- Planning Deadline
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6th June 2025 22:59:59 PM Expired
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Contract Summary
As part of a wider digital transformation agenda, Yorkshire Water is exploring the role that Artificial Intelligence (AI) technologies could play in enhancing operations and improving efficiencies. This exploratory initiative is initially focused on two high-impact domains: • Customer Service, where AI may enable greater responsiveness, efficiency, and personalisation in customer interactions. • Central Control, where AI could support optimisation of operational decisions, resource management, and real-time anomaly detection. This RFI forms the first step in identifying the range of AI-enabled capabilities currently available in the market. This is seeking to cover both off-the-shelf software solutions and build services for bespoke AI solutions.
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-0524ba
- Publication Source
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Find a Tender Service
- Procurement Stage
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Planning
- Procurement Method
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N/A
- Procurement Method Details
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N/A
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
- CPV Division(s)
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Awarding Authority
- Buyer Name
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Matt Bamforth
- Buyer Email
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matt.bamforth@yorkshirewater.co.uk
- Buyer Phone
- Buyer Address
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Western House
Bradford
BD6 2SZ
United Kingdom