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Recruitment Process Outsourcing 2026 to 2031

Ofcom

This public procurement record has 4 releases in its history.

Award

16 Jul 2026 at 14:50

UK7 - Contract Details Notice
Award

13 Mar 2026 at 16:01

UK6 - Contract Award Notice
Tender

17 Sep 2025 at 10:13

UK4 - Tender Notice
Planning

27 May 2025 at 17:12

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Ofcom procured recruitment process outsourcing services (CPV 79600000) for permanent and temporary recruitment delivery. The appointed provider is expected to own the end-to-end resourcing process and act as an extension of Ofcom’s People & Culture team. The scope covers recruitment administration and logistics, hiring briefs, relationships with hiring managers and the wider hiring community, inductions, interviews, and administration for temporary workers, including timesheets, invoicing and management information. The service is hybrid, with delivery at Ofcom’s London and Manchester offices, remote delivery for its other offices and on-site visits when required. Ofcom sought a provider able to reach candidates across online, telecommunications, engineering, broadcasting, government, regulatory, data and technology sectors.

This procurement is complete and has been awarded to Omni Resource Management Solutions Ltd. The award was made on 13 March 2026 for £1,972,000 gross. The contract was signed on 23 June 2026 and is active, with a value of £1,971,800. Its initial period runs from 1 July 2026 to 30 June 2029, with Ofcom able to extend it by two further 12-month periods to 30 June 2031. It used an open competitive flexible procedure, with an invitation to participate followed by an invitation to tender. Six bids reached the final stage. Evaluation weighted quality at 75% and price at 25%. Quality covered the end-to-end solution, employment-brand use, candidate diversity, service management, relationships, sustainability and equality, the project team, and social value.

This award signals demand for a recruitment outsourcing partner able to manage a complex, multi-location permanent and temporary hiring operation rather than provide isolated agency recruitment. A credible competitor would need an end-to-end operating model, strong recruitment administration and logistics, and the capacity to support hiring managers, internal mobility and temporary-worker processes. Evidence of candidate reach across communications, technology, engineering, data, government and regulatory markets would be important, alongside the ability to deliver diverse shortlists and meaningful diversity reporting. Relevant client experience, a capable and adequately resourced project team, and demonstrable understanding of regulated organisations would strengthen a future proposition. Suppliers should also be prepared to evidence reliable systems, concise management information, effective relationships, sustainability, equality and diversity, and measurable service performance.

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Notice Information

Notice Title

Recruitment Process Outsourcing 2026 to 2031

Notice Description

Ofcom require in a Recruitment Process Outsourcing (RPO) provider to supply an in-house (outsourced) service for permanent & temporary recruitment delivery. The requirement is to provide the permanent and temporary recruitment services that are outlined in the Specification of Requirements at Appendix 4 of the draft invitation to tender document. Ofcom requires an RPO service for permanent & temporary recruitment delivery, with a contract commencement date effective from May 2026. The overarching key requirement is for the successful supplier to own the end-to-end process to satisfy the entirety of Ofcom's permanent & temporary resourcing delivery needs, acting as an extension of Ofcom's People & Culture team. A hybrid service is required at Ofcom's London office and Manchester office and a remote service for our other offices, with on-site visits when required, which will enable the supplier to deal with all aspects associated to the RPO delivery requirements, including (but not limited to) recruitment administration and logistics, hiring briefs, broad relationship management across the hiring community, inductions, interviews and all aspects of administration regarding temporary workers onsite. Ofcom has a strong preference for ultimately partnering with an organisation that can demonstrate a genuine understanding of not only Ofcom but the firms we regulate - strongly supported through their current and existing client base and the types of contracts they currently manage. It is essential that providers can demonstrate candidate reach into the diverse communications industries such as online, telecommunications, engineering, broadcasting, government, regulatory, data and technology sectors.

Lot Information

Lot 1

Options: At Ofcom's sole discretion the contract can be extended by 2 extension option periods of 12 months each

Renewal: At Ofcom's sole discretion the contract can be extended by 2 extension option periods of 12 months each

Planning Information

This is a Preliminary Market Engagement in May/June 2025 for an Ofcom requirement for the provision of recruitment process outsourcing services for up to 5 years fom February 2026. The engagement takes the form of a preliminary market engagement questionnaire, and possibly some discussion. Ofcom is undertaking some pre-procurement market engagement to inform a procurement exercise that is planned to commence in July 2025 for the re-procurement of Ofcom’s recruitment process outsourcing requirements. The subsequent contract will commence in February 2026 and will run for up to 5 years. Organisations are invited to provide responses on questions which will enable Ofcom to gather general feedback to inform and help us finalise our procurement approach and documentation. Interested suppliers should access the opportunity viathe PQQ/Selection Questionnaire page, complete the preliminary market questionnaire and submit it to Ofcom via the messaging facility on the project on Ofcom’s Bravo solutions procurement portal at https://ofcom.bravosolution.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05275f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067330-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79600000 - Recruitment services

79635000 - Assessment centre services for recruitment

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
£1,800,000 £1M-£10M
Awards Value
£1,972,000 £1M-£10M
Contracts Value
£1,971,800 £1M-£10M

Notice Dates

Publication Date
16 Jul 20261 months ago
Submission Deadline
6 Oct 2025Expired
Future Notice Date
11 Jul 2025Expired
Award Date
13 Mar 20265 months ago
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ofcom
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

Omni Resource Management Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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