Recruitment Process Outsourcing 2026 to 2031 Preliminary Market Engagement May/June 2025

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    "id": "ocds-h6vhtk-05275f-2025-09-17T10:13:34+01:00",
    "date": "2025-09-17T10:13:34+01:00",
    "ocid": "ocds-h6vhtk-05275f",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PQQZ-1663-NWMN",
            "name": "Ofcom",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PQQZ-1663-NWMN"
            },
            "address": {
                "streetAddress": "Riverside House, 2a Southwark Bridge Road",
                "locality": "London",
                "postalCode": "SE1 9HA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI44"
            },
            "contactPoint": {
                "name": "Mark Lundy",
                "email": "procurementnotice@ofcom.org.uk",
                "telephone": "+442079813204"
            },
            "roles": [
                "buyer"
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            "details": {
                "url": "http://www.ofcom.org.uk",
                "classifications": [
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                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
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    ],
    "buyer": {
        "id": "GB-PPON-PQQZ-1663-NWMN",
        "name": "Ofcom"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "This is a Preliminary Market Engagement in May/June 2025 for an Ofcom requirement for the provision of recruitment process outsourcing services for up to 5 years fom February 2026. The engagement takes the form of a preliminary market engagement questionnaire, and possibly some discussion. Ofcom is undertaking some pre-procurement market engagement to inform a procurement exercise that is planned to commence in July 2025 for the re-procurement of Ofcom's recruitment process outsourcing requirements. The subsequent contract will commence in February 2026 and will run for up to 5 years. Organisations are invited to provide responses on questions which will enable Ofcom to gather general feedback to inform and help us finalise our procurement approach and documentation. Interested suppliers should access the opportunity viathe PQQ/Selection Questionnaire page, complete the preliminary market questionnaire and submit it to Ofcom via the messaging facility on the project on Ofcom's Bravo solutions procurement portal at https://ofcom.bravosolution.co.uk",
                "dueDate": "2025-06-13T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "027886-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/027886-2025",
                "datePublished": "2025-05-27T17:12:25+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "C20242173",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Recruitment Process Outsourcing 2026 to 2031 Preliminary Market Engagement May/June 2025",
        "description": "Ofcom require in a Recruitment Process Outsourcing (RPO) provider to supply an in-house (outsourced) service for permanent & temporary recruitment delivery. The requirement is to provide the permanent and temporary recruitment services that are outlined in the Specification of Requirements at Appendix 4 of the draft invitation to tender document. Ofcom requires an RPO service for permanent & temporary recruitment delivery, with a contract commencement date effective from May 2026. The overarching key requirement is for the successful supplier to own the end-to-end process to satisfy the entirety of Ofcom's permanent & temporary resourcing delivery needs, acting as an extension of Ofcom's People & Culture team. A hybrid service is required at Ofcom's London office and Manchester office and a remote service for our other offices, with on-site visits when required, which will enable the supplier to deal with all aspects associated to the RPO delivery requirements, including (but not limited to) recruitment administration and logistics, hiring briefs, broad relationship management across the hiring community, inductions, interviews and all aspects of administration regarding temporary workers onsite. Ofcom has a strong preference for ultimately partnering with an organisation that can demonstrate a genuine understanding of not only Ofcom but the firms we regulate - strongly supported through their current and existing client base and the types of contracts they currently manage. It is essential that providers can demonstrate candidate reach into the diverse communications industries such as online, telecommunications, engineering, broadcasting, government, regulatory, data and technology sectors.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79600000",
                        "description": "Recruitment services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79000000",
                        "description": "Business services: law, marketing, consulting, recruitment, printing and security"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79635000",
                        "description": "Assessment centre services for recruitment"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 2120000,
            "amount": 1800000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-02-01T00:00:00+00:00",
                    "endDate": "2029-04-30T23:59:59+01:00",
                    "maxExtentDate": "2031-04-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 2120000,
                    "amount": 1800000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "1. Technical Solution: End to end process",
                            "description": "1. The extent that the proposed solution provides confidence that the bidder can effectively implement, own and deliver the end-to-end process of satisfying the entirety of Ofcom's permanent & temporary resourcing delivery needs in multiple locations, acting as an extension of Ofcom's People & Culture team, including the management and facilitation of internal recruitment and mobility.",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "2. Technical Solution: ability and methodology to leverage and enhance Ofcom's employment brand",
                            "description": "2. Extent to which the proposed solution specifically details the ability and methodology to leverage and enhance Ofcom's employment brand to identify, pipeline and deliver a highly diverse mix of talent across various skillsets, professions and backgrounds to fulfill permanent & temporary vacancies across a wide range of seniority, to a clearly defined cost and delivery model.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "3. Technical Solution: Reaching a diverse range of candidates",
                            "description": "3. The extent to which the proposed solution demonstrates the ability to reach and put forward a diverse range of candidates, including those who are disabled, minority ethnic and LGBTQ, among others, and to provide diversity data and reporting.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "4. Technical Solution: Process Management, Service Delivery and General Recruitment Administration",
                            "description": "4. Proposals address Process Management, Service Delivery and General Recruitment Administration Practices, including (for temporary resourcing delivery) management of timesheets, effective invoicing and ability to produce concise management Information.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "5. Technical Solution: developing, maintaining internal and external relations.",
                            "description": "5. Proposals demonstrate effective arrangements for developing, maintaining internal and external relations.",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "6. Environmental, sustainability,and Equality and Diversity issues",
                            "description": "6. The extent to which the Bid demonstrates that its approach is highly considerate of relevant environmental, sustainability and Equality and Diversity issues in operations and service delivery and shows it actively cares about progressing this agenda in its work with Ofcom.",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "7. Project Team",
                            "description": "7. Extent to which the tender response gives Ofcom confidence that the capability and capacity of the project team, as well as the experience of each individual, including members of the tenderer's proposed supply chain, will enable the tenderer to deliver services",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "8. Social Value",
                            "description": "8. The extent to which proposals add social value and community benefit",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "9. Commercial (Pricing) assessment",
                            "description": "Overall Total Fixed Price",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 6,
                    "maximumCandidates": 8
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Full details of the legal and financial conditions of participation are set out are set out in the Procurement Specific Questionnaire"
                        },
                        {
                            "type": "technical",
                            "description": "Full details of the technical ability conditions of participation are set out are set out in the Procurement Specific Questionnaire"
                        },
                        {
                            "description": "Technical Ability Areas of business 1 - Leverage of Client Brands to fulfil permanent & temporary vacancies 30% Areas of Business 2 - Diversity of Candidates 20% Staff experience 15% Adequate resource 15% Previous Relevant Experience: 20%",
                            "forReduction": true
                        }
                    ]
                },
                "renewal": {
                    "description": "At Ofcom's sole discretion the contract can be extended by 2 extension option periods of 12 months each"
                },
                "hasOptions": true,
                "options": {
                    "description": "At Ofcom's sole discretion the contract can be extended by 2 extension option periods of 12 months each"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-07-11T23:59:59+01:00"
        },
        "status": "active",
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Invitation to Paticipate Invitation to Tender"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://ofcom.bravosolution.co.uk Suppliers will be directed to the opportunity on the Ofcom Bravo Solutions procurement portal (Bravo) at https://ofcom.bravosolution.co.uk where they will find the listing on the PQQ section along with the Procurement Specific Questionnaire (PSQ) and other relevant procurement documents. Suppliers will need to complete and submit the Project Specific Questionnaire and provide a range of information via the Ofcom Bravo portal before the closing deadline of 12:00 hours on Monday 13 October 2025",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2025-10-13T12:00:00+01:00",
        "enquiryPeriod": {
            "endDate": "2025-10-06T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-01-23T23:59:59+00:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "Documents will be provided on the Ofcom Bravo Solutions procurement portal at https://ofcom.bravosolutions.co.uk The documents will be included as attachments to the PQQ at reference pqq_89 ebtitled \"Recruitment Process Outsourcing 2026-2031\", tender reference C20242173"
            },
            {
                "id": "057203-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057203-2025",
                "datePublished": "2025-09-17T10:13:34+01:00",
                "format": "text/html"
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