Tender

Merchant Services

CHELMSFORD CITY COUNCIL

This public procurement record has 2 releases in its history.

TenderCancellation

29 Aug 2025 at 15:06

Tender

28 May 2025 at 13:05

Summary of the contracting process

Chelmsford City Council initiated a procurement process titled "Merchant Services" in the financial services industry category, located in Chelmsford, United Kingdom. The process aimed to secure merchant acquirer services for the council. This tender originally commenced on 28th May 2025, with an active procurement status hoping to receive bids by 15th July 2025. However, as of 29th August 2025, the procurement was cancelled because the service terms and conditions were deemed not suitable for the intended purpose. The call for tenders followed an open procedure, allowing broad participation under the provisions of UK legislation 2023/54.

This procurement opportunity was significant for businesses specialising in financial services, particularly those with capabilities in providing comprehensive merchant card acquiring services, including international payment transfers and banking services. With a value of up to £960,000, this contract presented a lucrative opportunity for merchant service providers adept at handling card transactions and operating through multiple payment gateways. While the tender was terminated, similar opportunities may arise in the future, which would be well-suited to companies that can offer value for money and contribute to cost savings for public entities like Chelmsford City Council.

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Notice Title

Merchant Services

Notice Description

Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services. The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions. The supplier will also need to provide chip and pin terminals where required. Objectives oTo secure value for money services. oTo provide cost savings. REQUIREMENT 1. Chelmsford City Council wish to process transactions from the following cards: MasterCard (Credit & Debit), Visa (Credit & Debit), Electron, Maestro and Solo. If any additional card issuers enter the market place, the Council will discuss their specific requirements in that regard as and when necessary. The Council does not accept American Express cards or Diners Cards. The successful bidder will have to be able to operate with the following gateways: Opayo, Elavon, Worldpay and Barclaycard EPDQ. 2. The supplier must assign individual merchant numbers to each outlet specified by the council, this is currently a total of 29 merchants. oThe supplier must be able to provide new merchant numbers as and when required by the council 3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals. If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./5ZY2UH8387 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/5ZY2UH8387

Lot Information

Lot 1

Renewal: Chelmsford City Council propose to enter into a Contract with the winning Tenderer for a maximum period of 2 years with an option of extending for additional periods of up to 3 years, to give a maximum term of up to 5 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0527f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052574-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

66110000 - Banking services

66115000 - International payment transfer services

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
£800,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
15 Jul 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Jan 2026 - 18 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CHELMSFORD CITY COUNCIL
Additional Buyers

MISSING

Contact Name
Vincent Hunt
Contact Email
vincent.hunt@chelmsford.gov.uk
Contact Phone
07970659846

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1JE
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH3 Essex

Local Authority
Chelmsford
Electoral Ward
Marconi
Westminster Constituency
Chelmsford

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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