Award

FoH Reception Services

SOVEREIGN NETWORK GROUP

This public procurement record has 4 releases in its history.

Award

30 Sep 2025 at 12:34

Award

29 Jul 2025 at 12:45

TenderUpdate

03 Jun 2025 at 15:10

Tender

28 May 2025 at 14:50

Summary of the contracting process

The Sovereign Network Group, a public undertaking operating in the UK, has completed the procurement process for outsourcing its Front of House (FoH) reception services across multiple locations including Sovereign House in Basingstoke and The Hive in Wembley, with potential expansion to Greenham Hub. The tender, published under the open procedure method, was awarded to Portico Corporate Reception Management Limited. The procurement culminated in the signing of the SNG Goods and Services Agreement, effective from 1st October 2025 to 30th September 2028, with options for renewal up to 2030, ensuring a continued professional and customer-focused service.

This procurement presents significant business growth opportunities, especially for large companies in the reception services industry. Firms with the capability to provide high-quality, customer-centric services are well-positioned to benefit from such contracts. The inclusion of performance-based contract extensions and options for expansion to new locations further enhances the scope for long-term collaboration and financial growth. Companies operating within the reception and customer service sectors could leverage similar contracts to build synergistic partnerships and enhance their service portfolios.

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Notice Title

FoH Reception Services

Notice Description

SNG wishes to outsource its internally sourced FoH reception provisions at Sovereign House, Basingstoke and The Hive, Wembley. There may also be a need to add Greenham Hub to the scope of deliverables within the contract term. The successful bidder will deliver a professional, efficient, and customer-focused service to ensure a positive first impression for all visitors and staff. For the avoidance of doubt, SNG are not seeking security personnel/services as part of this tender.

Lot Information

Lot LOT-0001

Renewal: Subject to satisfactory performance of the successful bidder, there shall be the option for 2 times 12 month extensions to the contract. These extensions shall also be subject to agreement in writing between the Parties

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052836
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060880-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79992000 - Reception services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,098,790 £1M-£10M
Contracts Value
£1,098,790 £1M-£10M

Notice Dates

Publication Date
30 Sep 20254 months ago
Submission Deadline
13 Jun 2025Expired
Future Notice Date
Not specified
Award Date
24 Jul 20257 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
2028-01-14

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOVEREIGN NETWORK GROUP
Contact Name
Carlie Wishart
Contact Email
carlie.wishart@sovereign.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BASINGSTOKE
Postcode
RG21 4FA
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ37 North Hampshire
Delivery Location
Not specified

Local Authority
Basingstoke and Deane
Electoral Ward
Eastrop & Grove
Westminster Constituency
Basingstoke

Supplier Information

Number of Suppliers
1
Supplier Name

PORTICO CORPORATE RECEPTION MANAGEMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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