Award

BFI Player CRO Services

BRITISH FILM INSTITUTE

This public procurement record has 2 releases in its history.

Award

12 Dec 2025 at 09:58

Tender

02 Jun 2025 at 08:58

Summary of the contracting process

The British Film Institute (BFI), located in London, has successfully awarded the contract for its "BFI Player CRO Services" project. This procurement process aimed at enhancing the BFI Player to become the UK's leading streaming service for independent films. The tender focused on optimising conversion rates through A/B testing and collaborative efforts with a selected agency. Key dates include the tender publication on 2nd June 2025 and the award taking place on 14th October 2025. The procurement process, governed by open competition, concluded with REO DIGITAL LIMITED securing the contract valued at £50,000, scheduled to run from 2nd February 2026 to 1st February 2027. The procurement stage has now progressed from tender to award, reflecting its completion.

This contract presents substantial growth opportunities for businesses specialising in systems and software consultancy services. Given the emphasis on conversion rate optimisation, companies proficient in digital marketing strategies and analytics are well-suited to compete in similar tenders. The BFI's objective to drive higher engagement and retention through an optimised conversion funnel offers avenues for businesses to demonstrate innovative solutions and secure long-term partnerships. Small and medium-sized enterprises, as evidenced by REO DIGITAL LIMITED's participation and success, can leverage these opportunities to expand their portfolio in the public sector.

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Notice Title

BFI Player CRO Services

Notice Description

BFI Player's main objective is to become the No.1 streaming service in the UK for independent film. Specific to this project, our primary goal is to increase our trialist uptake and conversion rate by optimising the homepage, subscription landing page, subscription conversion journey and film pages. We are looking to recruit a CRO and A/B testing agency to work closely with our internal team to optimise our existing conversion funnel, as well as to run growth and discovery experiments aimed at driving higher engagement and, ultimately, improving retention.

Lot Information

Lot LOT-0001

Renewal: Extension available if required to complete work.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052a44
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082309-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72246000 - Systems consultancy services

72266000 - Software consultancy services

72590000 - Computer-related professional services

72600000 - Computer support and consultancy services

72810000 - Computer audit services

72820000 - Computer testing services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
£50,000 Under £100K
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Dec 20255 months ago
Submission Deadline
2 Jul 2025Expired
Future Notice Date
Not specified
Award Date
13 Oct 20257 months ago
Contract Period
2 Feb 2026 - 1 Feb 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRITISH FILM INSTITUTE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W1T 1LN
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

REO DIGITAL

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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