Award

ICT Support Contract

ROSSENDALE BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

28 Jul 2025 at 10:40

Tender

03 Jun 2025 at 13:40

Summary of the contracting process

Rossendale Borough Council, located in Bacup, United Kingdom, has completed the procurement process for an ICT Support Contract. This tender was part of an open procurement method aimed at sub-central government public authorities and was classified under the 'services' category, specifically for computer support services. The procurement involved real-time monitoring and support across various ICT infrastructures, including Cisco and VMWare, with activities spanning Wakefield, Northampton, and Derby. The procurement stage is currently in the 'Award' phase, with the contract awarded to Italik, a UK-based SME. The contract period is set from 28th July 2025 to 28th July 2026, with a total contract value of £18,981.

This tender represents a significant opportunity for businesses specialising in ICT support, particularly those equipped to manage complex systems such as Cisco and VMWare. SMEs, in particular, stand to benefit given the focus on services that cater to specialised IT infrastructure support and maintenance. Companies with expertise in managing comprehensive ICT services, such as data centre visits, firewall monitoring, and cloud-based applications support, are well-positioned to compete in similar future tenders. Engaging in these types of contracts not only boosts business profiles but also fosters long-term growth by establishing strong affiliations with public sector entities like Rossendale Borough Council.

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Notice Title

ICT Support Contract

Notice Description

ICT Support Contract Data Centre on site visits located in Wakefield, Northampton and Derby. Cisco Firewall Real Time Monitoring, full Management & configuration including patch, firmware and version upgrades Cisco VPN Real Time Monitoring, management & configuration including patch, firmware and version upgrades Cisco Real Time Monitoring for Switch / Router / Nexus / Network Device Configuration including patch, firmware and version upgrades Cisco UCS Real Time Monitoring, configuration including patch, firmware and version upgrades VMWare Real Time Monitoring and configuration including patch, firmware and version upgrades Windows Server Real Time Monitoring & support for all versions Terminal Servers Real Time Monitoring & support for all versions Cisco Umbrella Support Office 365 support SharePoint support Exchange on line support Webroot Antivirus, Anti Malware Monthly Platform Reviews Cisco Any Connect VPN support and rule base configuration reviews Service Device Management Maintaining Network Documentation PS18981.00

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052ba4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043381-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72610000 - Computer support services

Notice Value(s)

Tender Value
£30,000 Under £100K
Lots Value
£30,000 Under £100K
Awards Value
£18,981 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20257 months ago
Submission Deadline
13 Jun 2025Expired
Future Notice Date
Not specified
Award Date
7 Jul 20257 months ago
Contract Period
27 Jul 2025 - 28 Jul 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ROSSENDALE BOROUGH COUNCIL
Contact Name
Andrew Buckle
Contact Email
andrewbuckle@rossendalebc.gov.uk
Contact Phone
+441706217777

Buyer Location

Locality
BACUP
Postcode
OL13 0BB
Post Town
Oldham
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD46 East Lancashire
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Rossendale
Electoral Ward
Britannia & Lee Mill
Westminster Constituency
Rossendale and Darwen

Supplier Information

Number of Suppliers
1
Supplier Name

ITALIK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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