Award

Consultancy : Temporary Director of Effectiveness

FINANCIAL OMBUDSMAN SERVICE LIMITED

This public procurement record has 1 release in its history.

Award

05 Jun 2025 at 08:42

Summary of the contracting process

The procurement process led by the Financial Ombudsman Service Limited, based in London, involved the appointment of a temporary Director of Effectiveness to enhance internal effectiveness and manage complex third-party relationships and contracts. Identified as a direct procurement method, below threshold without competition, this award stage concluded successfully with Tributary Consultants Limited named as the supplier. The contract, valued at £150,000, started on 3rd April 2025 and is set to end by 30th June 2025, with a possible extension until 30th September 2025. The services sought fall under the category of Business services, including consulting, within regions across the United Kingdom.

This tender provides business growth opportunities for consultancy firms specialising in advisory services related to organisational effectiveness and third-party contract management. Given its nature as a direct procurement, it particularly favoured small and medium enterprises (SMEs) equipped to offer expert consultancy without the necessity for formal competition. Businesses operating in legal, marketing, recruitment, or consulting fields could fine-tune their offerings to meet such specific requirements, enhancing their portfolio and securing pivotal roles within sub-central government domains.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Consultancy : Temporary Director of Effectiveness

Notice Description

Provision of advice to the Financial Ombudsman Service on complex 3rd party relationships/contracts and internal effectiveness.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054339
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030099-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£150,000 £100K-£500K

Notice Dates

Publication Date
5 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 202510 months ago
Contract Period
2 Apr 2025 - 30 Jun 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE LIMITED
Contact Name
Not specified
Contact Email
procurement.enquiries@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

TRIBUTARY CONSULTANTS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-054339-2025-06-05T09:42:54+01:00",
    "date": "2025-06-05T09:42:54+01:00",
    "ocid": "ocds-h6vhtk-054339",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-03725015",
            "name": "FINANCIAL OMBUDSMAN SERVICE LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03725015"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PGMH-6717-YZGY"
                }
            ],
            "address": {
                "streetAddress": "Exchange Tower",
                "locality": "London",
                "postalCode": "E14 9SR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "email": "procurement.enquiries@financial-ombudsman.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-150271",
            "name": "Tributary Consultants Limited",
            "address": {
                "streetAddress": "26 Dorset Gardens",
                "locality": "Rochford",
                "postalCode": "SS4 3HA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH37"
            },
            "contactPoint": {
                "email": "mike@tributaryconsultants.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-03725015",
        "name": "FINANCIAL OMBUDSMAN SERVICE LIMITED"
    },
    "tender": {
        "id": "ctt_3042",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Consultancy : Temporary Director of Effectiveness",
        "description": "Provision of advice to the Financial Ombudsman Service on complex 3rd party relationships/contracts and internal effectiveness.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-150271",
                    "name": "Tributary Consultants Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79000000",
                            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2025-04-03T00:00:00+01:00",
                "endDate": "2025-06-30T23:59:59+01:00",
                "maxExtentDate": "2025-09-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Contract may be extended up to 3 months if services are still required"
            },
            "value": {
                "amountGross": 150000,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-04-02T00:00:00+01:00",
            "documents": [
                {
                    "id": "030099-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/030099-2025",
                    "datePublished": "2025-06-05T09:42:54+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}