Planning

002333 - Contract for Key Holding and Out of Hours Alarm Response

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

05 Jun 2025 at 12:37

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Durham County Council is in the planning stage of a public procurement process titled "Contract for Key Holding and Out of Hours Alarm Response". This procurement falls under the services industry category, specifically focusing on security services, and is situated in the Durham region, UKC14. The Council plans to outsource part of its security provisions from its Repairs and Maintenance team to a third-party provider, aiming to commence this contract on 1st October 2025, with an end date of 30th September 2029. Noteworthy dates include the publication of tender documents anticipated in June/July 2025 and a future notice date of 1st July 2025. The estimated contract value is £600,000 gross.

This tender represents a significant opportunity for security service providers, especially those experienced in key holding and emergency response. Businesses capable of delivering efficient, reliable, and comprehensive security services could significantly benefit from this contract, as it involves managing a variety of public and commercial properties. Small to medium-sized enterprises with innovative approaches to security and capacity to handle diverse challenges will find this an appealing prospect. Furthermore, local businesses in the United Kingdom, particularly within the Northeast region, may have a logistical advantage due to proximity and familiarity with the area.

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Notice Information

Notice Title

002333 - Contract for Key Holding and Out of Hours Alarm Response

Notice Description

Durham County Council (DCC) owns and operates a large and varied property portfolio consisting of a typical local government mixed estate of office, commercial and public buildings. DCC currently deliver their own out of hours response and key holding through their Repairs and Maintenance team. DCC is now looking to outsource part of these services to a third-party security provider. The Scope of Services includes key holding, out of hours first response for emergencies and incidents, attending alarm activations, making good/securing any damage where applicable and reporting.

Planning Information

Soft Market Testing questionnaire was issued via the NEPO Portal for providers to submit feedback. The key outcomes intended from this Market Consultation were to: • Understand market knowledge, capability, capacity and maturity. • Understand the level of interest in potentially providing such services to the Council. • Understand the scale and scope of experience currently in the market. • Gather views from the market on pricing indicators and possible income to the Council. • Gather innovative ideas and initiatives to influence the design and delivery of service provision in the future. • Understand the range of services and options available in the market The Council received 5 submissions and are currently developing tender documents with the aim to publish this opportunity in June/July 2025.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05439a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030245-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jul 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2025 - 30 Sep 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Not specified
Contact Email
zoe.embleton@durham.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham
Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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