Enhanced Recovery Worker Service

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

There is 1 contract in this contracting process.

Summary of the contracting process

The NHS Norfolk and Waveney Integrated Care Board (ICB) is initiating a contracting process for the "Enhanced Recovery Worker Service" under the Health Care Services (Provider Selection Regime) Regulations 2023. This procurement process is designated as a Provider Selection Regime (PSR) intention to award notice, specifically under a direct award via PSR process C. The industry category is health services, with the contract designed to operate across the Norfolk & Waveney area. The contract value is set at £2,311,471, running from 1st July 2025 to 31st July 2026. This award marks the commencement of a standstill period, during which representations by providers are to be made to the ICB by 19th June 2025. The executive management team approved this contract decision on 14th March 2025, and it was formally signed on 9th June 2025.

This tender provides significant opportunities for growth for businesses specialising in health services, particularly those experienced in providing enhanced recovery worker services. Companies with a keen focus on quality, innovation, and social value are likely to find this contract appealing given the weighted criteria which include quality and innovation (30%) and social value (5%). Businesses operating in the Norfolk & Waveney region, or those looking to expand within this region, can benefit from the strategic alignment of this procurement with the local care network. The use of a limited procurement method, without prior publication of a call for competition, suggests that this opportunity is well-suited for established providers already delivering similar services or for those who can demonstrate a comprehensive understanding of the Integrated Care Board’s goals and objectives.

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Enhanced Recovery Worker Service

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Contract Timeline

Publication Date

9th June 2025 11:38:42 AM
Contract Summary

The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice.
Contract Details

Open Contracting ID

ocds-h6vhtk-05453b

Publication Source

Find a Tender Service

Procurement Stage

Award, Contract

Procurement Method

Limited

Procurement Method Details

Award Procedure Without Prior Publication Of A Call For Competition

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

85100000

CPV Division(s)

85 - Health and social work services
Awarding Authority

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Buyer Name

Buyer Email

nwicb.contractsandprocurement@nhs.net

Buyer Phone

Buyer Address

8th Floor, County Hall, Martineau Lane

Norwich

NR12DH

United Kingdom
Awarded Supplier(s)

Supplier Name(s)

NORFOLK AND WAVENEY MIND

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Enhanced Recovery Worker Service

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)