Award

Local Healthwatch Services for East Berkshire

SLOUGH BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

06 Nov 2025 at 12:41

Tender

09 Jun 2025 at 16:09

Summary of the contracting process

Slough Borough Council, in collaboration with the Royal Borough of Windsor and Maidenhead and Bracknell Forest Council, has awarded a contract for Local Healthwatch Services in East Berkshire. This tender falls under the health and social work services category and was conducted through an open procedure, classified as light-touch with an estimated value of £895,000 and a gross amount of £1,074,000. The procurement process began with a tender notice published on 9 June 2025, and the award was finalised on 5 November 2025, with the contract expected to commence on 1 January 2026 and run for three years, with options to extend for two additional one-year periods. The project aims to provide a statutory Local Healthwatch Service, serving as an independent consumer champion in health and social care for Slough, Windsor and Maidenhead, and Bracknell Forest regions within the Frimley Integrated Care System.

This procurement offers significant opportunities for large organisations, particularly those proficient in delivering health and social care services, to expand their business by engaging with three major local authorities in the UK. By participating in this contract, businesses can leverage the collective voice of residents, patients, and carers in the community to influence healthcare decisions. With a focus on quality, social value, and competitive pricing, the contract was evaluated primarily (75%) on quality standards, with an emphasis on social impact and cost efficiency. The awarded supplier, Help and Care, did not bring SME or VCSE diversity to the final bids, indicating a potential area for smaller enterprises to compete more actively in future bidding rounds, particularly if they can demonstrate value in social and community-oriented outcomes.

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Notice Title

Local Healthwatch Services for East Berkshire

Notice Description

Slough Borough Council, Royal Borough of Windsor and Maidenhead and Bracknell Forest Council (East Berkshire) are tendering for a provision of a Local Healthwatch Service for East Berkshire. The service will cover all three local authority areas under a partnership arrangement with Slough Borough Council being the lead contracting authority. Local authorities have a statutory duty to commission a local Healthwatch service (LHW), under the Health and Social Care Act 2012, the statutory activities are: to undertake, such as gathering local views and making these known to providers and commissioners, monitoring and scrutinising the quality of provision of local services, and a seat on the local health and wellbeing board. The requirement for local authorities who commission Adult Social Care services to commission a local Healthwatch that is independent of the Local Authority. This service will be carrying out the statutory duties that a Healthwatch services provides. Local Healthwatch Service (LHW) is the independent consumer champion for health and social care on the local level. It: * Represents the collective voice of residents, patients, carers and the public (including children and young people) to commissioners, service providers and local politicians* Acts as a focal point for the local community to have a voice in the commissioning and provision of health and social care* Provides opportunities for local people of all ages to influence decisions being made about their services, across the NHS and social care. Slough, the Royal Borough of Windsor and Maidenhead (RBWM) and Bracknell Forest are unitary authorities in Berkshire, South East England, at the heart of the Thames Valley. These three unitary authorities are located within the Frimley Integrated Care System (ICS). The contract duration will be for three years with an option to extend for one + one year(s) (3+1+1). It is anticipated that the contract will commence on 1 January 2026. A PIN was placed on 21 February 2024 reference: Notice identifier: 2025/S 000-006548

Lot Information

Lot LOT-0001

Renewal: The contract can be extended for one + one year(s).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0545af
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071607-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£975,000 £500K-£1M
Lots Value
£975,000 £500K-£1M
Awards Value
£895,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20253 months ago
Submission Deadline
16 Jul 2025Expired
Future Notice Date
Not specified
Award Date
5 Nov 20253 months ago
Contract Period
1 Jan 2026 - 31 Dec 2028 3-4 years
Recurrence
2030-05-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SLOUGH BOROUGH COUNCIL
Additional Buyers

BRACKNELL FOREST COUNCIL

THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD

Contact Name
Not specified
Contact Email
sbcprocurement@slough.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SLOUGH
Postcode
SL1 2EL
Post Town
Slough
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
Not specified

Local Authority
Bracknell Forest
Electoral Ward
Town Centre & The Parks
Westminster Constituency
Bracknell

Supplier Information

Number of Suppliers
1
Supplier Name

HELP AND CARE

Open Contracting Data Standard (OCDS)

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