Award

Local Healthwatch Services for East Berkshire

SLOUGH BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

Award

02 Mar 2026 at 14:37

Award

06 Nov 2025 at 12:41

Tender

09 Jun 2025 at 16:09

Summary of the contracting process

Slough Borough Council, together with the Royal Borough of Windsor and Maidenhead and Bracknell Forest Council, is leading the procurement for the Local Healthwatch Services for East Berkshire. This initiative falls under the health and social work services category, aiming to serve the East Berkshire region within the Frimley Integrated Care System (ICS). The procurement process was conducted via an open procedure, with Slough Borough Council as the lead contracting authority. The tender, identified as SBC 038472, culminated in the awarding of the contract to Help and Care on 5 November 2025, with the contract officially signed on 1 January 2026. The contract is set to last for three years, with the possibility of two one-year extensions (3+1+1). Key dates included the tender submission deadline on 16 July 2025, and the contract's anticipated commencement on 1 January 2026, offering substantial impact on health and social care representation within the regional area. The allocated budget for the contract is approximately £1,074,000 gross, ensuring comprehensive coverage and quality service delivery across the specified local governance areas.

This procurement presents valuable growth opportunities for businesses in the health and social care sectors, particularly those experienced in service coordination and community engagement. Help and Care, a supplier based in Christchurch with a large enterprise scale, emerged successful in the tender process, signifying a strong alignment with the project requirements for community-focused and quality-driven services. Businesses capable of delivering health-related monitoring, advocacy, and community representation services would find this contract beneficial as it enables them to engage directly with local authorities and individuals within the NHS and social care environment. As the needs for responsive community health services continue to grow, this procurement reinforces the essential role of Healthwatch services as independent consumer champions in health and social care, thus encouraging businesses with expertise in these areas to express interest in future tenders or extensions.

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Notice Title

Local Healthwatch Services for East Berkshire

Notice Description

Slough Borough Council, Royal Borough of Windsor and Maidenhead and Bracknell Forest Council (East Berkshire) are tendering for a provision of a Local Healthwatch Service for East Berkshire. The service will cover all three local authority areas under a partnership arrangement with Slough Borough Council being the lead contracting authority. Local authorities have a statutory duty to commission a local Healthwatch service (LHW), under the Health and Social Care Act 2012, the statutory activities are: to undertake, such as gathering local views and making these known to providers and commissioners, monitoring and scrutinising the quality of provision of local services, and a seat on the local health and wellbeing board. The requirement for local authorities who commission Adult Social Care services to commission a local Healthwatch that is independent of the Local Authority. This service will be carrying out the statutory duties that a Healthwatch services provides. Local Healthwatch Service (LHW) is the independent consumer champion for health and social care on the local level. It: * Represents the collective voice of residents, patients, carers and the public (including children and young people) to commissioners, service providers and local politicians* Acts as a focal point for the local community to have a voice in the commissioning and provision of health and social care* Provides opportunities for local people of all ages to influence decisions being made about their services, across the NHS and social care. Slough, the Royal Borough of Windsor and Maidenhead (RBWM) and Bracknell Forest are unitary authorities in Berkshire, South East England, at the heart of the Thames Valley. These three unitary authorities are located within the Frimley Integrated Care System (ICS). The contract duration will be for three years with an option to extend for one + one year(s) (3+1+1). It is anticipated that the contract will commence on 1 January 2026. A PIN was placed on 21 February 2024 reference: Notice identifier: 2025/S 000-006548

Lot Information

Lot LOT-0001

Renewal: The contract can be extended for one + one year(s).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0545af
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018521-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£975,000 £500K-£1M
Lots Value
£975,000 £500K-£1M
Awards Value
£895,000 £500K-£1M
Contracts Value
£895,000 £500K-£1M

Notice Dates

Publication Date
2 Mar 20261 months ago
Submission Deadline
16 Jul 2025Expired
Future Notice Date
Not specified
Award Date
5 Nov 20255 months ago
Contract Period
1 Jan 2026 - 31 Dec 2028 3-4 years
Recurrence
2030-05-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SLOUGH BOROUGH COUNCIL
Additional Buyers

BRACKNELL FOREST COUNCIL

THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SLOUGH
Postcode
SL1 2EL
Post Town
Slough
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
Not specified

Local Authority
Bracknell Forest
Electoral Ward
Town Centre & The Parks
Westminster Constituency
Bracknell

Supplier Information

Number of Suppliers
1
Supplier Name

HELP AND CARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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