Award

SECURITY AND CUSTOMER ASSISTANCE SERVICES FOR THE CIVIC CENTRE MANSFIELD

MANSFIELD DISTRICT COUNCIL

This public procurement record has 3 releases in its history.

Award

27 Jan 2026 at 11:54

TenderUpdate

25 Jun 2025 at 15:58

Tender

10 Jun 2025 at 10:50

Summary of the contracting process

Mansfield District Council, in collaboration with Nottinghamshire County Council, has completed a procurement process for providing Security and Customer Assistance Services at the Civic Centre in Mansfield. The contract, titled "SECURITY AND CUSTOMER ASSISTANCE SERVICES FOR THE CIVIC CENTRE MANSFIELD," falls within the security services industry category and is located in the UKF15 region of the United Kingdom. This procurement used an open procedure and has progressed to the award stage as of 27th January 2026, with the award valued at GBP 500,000 to MPD FM LIMITED. The contract services are scheduled to begin on 16th March 2026, with potential extensions based on satisfactory performance, up to a maximum extents date of 15th March 2031.

This contract presents several opportunities for business growth, particularly for those specialising in security and customer services within public buildings, such as civic centres or large office complexes. Businesses that can provide comprehensive security solutions and customer assistance while ensuring a seamless integration with existing public services like those provided by the Department for Work and Pensions are well-suited to compete in this tender. The successful awarding indicates strong competition, with a substantial number of small and medium enterprise (SME) bids received during the process, highlighting the potential for diversified competition and market entry for SMEs in public service contracts. The opportunity for a renewal of the contract based on performance offers additional growth potential for businesses establishing strong service records.

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Notice Title

SECURITY AND CUSTOMER ASSISTANCE SERVICES FOR THE CIVIC CENTRE MANSFIELD

Notice Description

This contract is for the provision of Security and Customer Assistance Services for the Civic Centre in Mansfield The Council occupies an existing building known as the Civic Centre in Mansfield. From this building, the Council provides a multitude of public services and houses many of the office support services. The Council accommodates a third-party tenant in the form of the Department for Work and Pensions (DWP). A large office area accommodates the main DWP operations which will are publically accessible. The ground floor break-out area including kitchen which will be made accessible to the staff that will work for the successful security provider. The reception area is a relatively informal, shared reception area accessible to all members of the public - whether they are accessing the building for purposes relating to DWP and/or for purposes relating to the Council.

Lot Information

Lot 1

Renewal: option to extend for a further 2 year period in increments of 12 months, subject to satisfactory performance and the Council's requirements.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0545f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007038-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£880,000 £500K-£1M
Lots Value
£880,000 £500K-£1M
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20263 weeks ago
Submission Deadline
25 Jul 2025Expired
Future Notice Date
Not specified
Award Date
27 Jan 20263 weeks ago
Contract Period
16 Mar 2026 - 15 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MANSFIELD DISTRICT COUNCIL
Additional Buyers

NOTTINGHAMSHIRE COUNTY COUNCIL

Contact Name
Not specified
Contact Email
procurement@mansfield.gov.uk, prpc@nottscc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANSFIELD
Postcode
NG19 7BH
Post Town
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF16 South Nottinghamshire
Delivery Location
TLF15 North Nottinghamshire

Local Authority
Rushcliffe
Electoral Ward
Trent Bridge
Westminster Constituency
Rushcliffe

Supplier Information

Number of Suppliers
1
Supplier Name

MPD FM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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