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Real Time Passenger Information System

Essex County Council

This public procurement record has 5 releases in its history.

TenderUpdate

06 Aug 2026 at 10:49

UK4 - Tender Notice
Tender

29 Jun 2026 at 15:57

UK4 - Tender Notice
PlanningUpdate

13 Nov 2025 at 11:12

UK1 - Pipeline Notice
Planning

13 Nov 2025 at 10:53

UK2 - Preliminary Market Engagement Notice
Planning

10 Jun 2025 at 14:26

UK1 - Pipeline Notice
Summary of the contracting process

Essex County Council is procuring a single-provider real-time passenger information service for Essex. The requirement covers software for existing and new real-time passenger information equipment and other locations, maintenance of the authority’s passenger information equipment, and the supply, installation and management of new or replacement equipment. The service is intended to maintain and improve access to live bus information, supporting increased bus use and better access to employment, education, shops and health services. The work is delivered across Essex. The equipment and software scope includes passenger information systems and communications-equipment installation services. The authority may later extend the service to include the real-time passenger information estates of Southend Council and Thurrock Council.

The procurement has reached tender: Essex County Council invited offers through an open procedure. It is a single, unloted contract. The enquiry deadline was 31 July 2026 at 23:59, and the tender submission deadline is 14 August 2026 at 15:00. The anticipated award decision date is 4 September 2026. The contract is expected to run from 18 September 2026 to 30 June 2034, with an option for a further five-year extension at the authority’s discretion; the maximum stated end date is 30 June 2039. The estimated value is £10,000,000 excluding VAT and £12,000,000 including VAT. Evaluation is weighted 60% price and 40% quality, covering data accuracy, usability and accessibility, innovation, maintenance, sustainability and social value.

This opportunity suits a supplier able to provide and operate an end-to-end passenger information platform alongside physical roadside equipment. Relevant capability includes processing transport and disruption data, supporting mapping and route information, producing outgoing feeds, managing display faults and assets, installing equipment, and delivering maintenance and repairs. The authority expects a sufficiently staffed and qualified organisation with suitable physical, technological and organisational resources, supported by a clear resourcing and systems plan. Bidders must show up to three similar contracts delivered in the past three years. Required assurance includes £5 million employer’s liability insurance, £5 million public liability insurance and £500,000 professional indemnity insurance, plus satisfactory data-protection compliance. Subcontractors must be monitored through healthy supply-chain processes.

How relevant is this notice?

Notice Information

Notice Title

Real Time Passenger Information System

Notice Description

The Authority requires a single Contractor to provide Real Time Passenger Information (RTPI) Software and Equipment across Essex, through delivering the following requirements: 1. The Contractor must provide RTPI Software, used across existing and new RTPI Equipment and other locations 2. The Contractor must provide maintenance of RTPI Equipment as required to maintain functionality of the Authority's RTPI Estate 3. The Contractor must provide, install and manage any new or replacement RTPI Equipment purchased by the Authority. The initial term for this Contract is from the date of Contract Signature, through to the 30th of June 2034. This Contract has the option to be extended for a further five years, with the extension decision being at the sole discretion of the Authority. The purpose of this Contract is to continue and improve access to real time passenger information across Essex, with the aim of increasing the number of people travelling by bus. A strong public transport network helps enable access to jobs, education, shops and health services, and provides an alternative to car travel.

Lot Information

Lot 1

Options: The Authority may require that this Contract be modified to include the RTPI Estates of Southend Council and Thurrock Council. More information can be found in the tender documentation.

Renewal: This Contract has the option to be extended for a further five years, with the extension decision being at the sole discretion of the Authority.

Planning Information

The Real Time Passenger Information team here at Essex County Council would be grateful for virtual demonstrations of RTPI systems to aid with further defining our specification for this upcoming requirement, which we intend to tender next February/March. The functionality they would wish to view is: 1) Core system: * How to enter a disruption or curtailment manually, including a polygon area, list of bus stops or a whole bus service route on a map. Show a disruption or curtailment automatically entering the system (e.g from SIRI SX) * How the system receives and processes incoming feeds e.g. TransXchange, SIRI, road closures, API etc. Show how the system produces an outgoing feed e.g. to populate on-street displays, websites etc * The fault reporting system * The ability to 'snail trail' a journey * The bus service routes on a map 2) Display system * The fault reporting system - tracking of process of first report to repair * The Asset Management function * The data export function (AMX, Travel Essex etc) * Adding a message; including emergency messages, including selecting a cluster of displays, a polygon area or a whole bus service route on a map * How a display shows a disruption message produced from the core system * How to change a Layout * A representation of the passenger's view of the display To book time in with the Real Time Passenger Information team, please contact sonya.sparks@essex.gov.uk before the 30th November 2025. N.B there is a ProContract portal page for ongoing communication on the early market engagement for this - please request to join via DN713073 Real Time Passenger Information and Advertising Request for Information *Soft Market Testing*.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05461e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074567-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

51 - Installation services (except software)

CPV Codes

48813000 - Passenger information system

51300000 - Installation services of communications equipment

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
£10,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
14 Aug 2026Expired
Future Notice Date
15 Feb 2026Expired
Award Date
Not specified
Contract Period
18 Sep 2026 - 30 Jun 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Essex County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Postcode Area
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH3 Essex
Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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