Planning

PL0078 Real Time Passenger Information

ESSEX COUNTY COUNCIL

This public procurement record has 3 releases in its history.

PlanningUpdate

13 Nov 2025 at 11:12

UK1 - Pipeline Notice
Planning

13 Nov 2025 at 10:53

UK2 - Preliminary Market Engagement Notice
Planning

10 Jun 2025 at 13:26

UK1 - Pipeline Notice
Summary of the contracting process

Essex County Council is planning to procure a Service Provider for their Real Time Passenger Information (RTPI) system. This procurement, identified under tender ID PL0078, involves the provision, maintenance, and software of passenger information displays. Categorised under the goods and services industry, this project is valued at approximately £3.72 million. The procurement process is currently in the planning stage, with a scheduled update notice to be published by 15th February 2026, for a contract period anticipated to start on 1st December 2026 and running through to 1st December 2031, with possible extensions up to June 2034. It will be executed in the UKH3 region, with a final deadline for supplier engagement responses by 30th November 2025.

This tender presents a significant opportunity for businesses specialising in communication system installations and passenger information solutions. Companies with expertise in RTPI systems, especially those with innovative approaches to disruption management, fault reporting, and data export functionalities, are well-suited to compete. Providers with strategic capabilities in managing and upgrading display estates can leverage this opportunity to establish a long-term partnership with a notable public authority. This engagement allows suppliers to showcase their solutions in real-time demonstrations, aiding Essex County Council to refine their specification and pave a path for future market growth.

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Notice Information

Notice Title

PL0078 Real Time Passenger Information

Notice Description

Essex County Council ('the Authority') requires a Service Provider to deliver a Real Time Passenger Information (RTPI) system, including provision of displays, maintenance and RTPI software.

Planning Information

The Real Time Passenger Information team here at Essex County Council would be grateful for virtual demonstrations of RTPI systems to aid with further defining our specification for this upcoming requirement, which we intend to tender next February/March. The functionality they would wish to view is: 1) Core system: * How to enter a disruption or curtailment manually, including a polygon area, list of bus stops or a whole bus service route on a map. Show a disruption or curtailment automatically entering the system (e.g from SIRI SX) * How the system receives and processes incoming feeds e.g. TransXchange, SIRI, road closures, API etc. Show how the system produces an outgoing feed e.g. to populate on-street displays, websites etc * The fault reporting system * The ability to 'snail trail' a journey * The bus service routes on a map 2) Display system * The fault reporting system - tracking of process of first report to repair * The Asset Management function * The data export function (AMX, Travel Essex etc) * Adding a message; including emergency messages, including selecting a cluster of displays, a polygon area or a whole bus service route on a map * How a display shows a disruption message produced from the core system * How to change a Layout * A representation of the passenger's view of the display To book time in with the Real Time Passenger Information team, please contact sonya.sparks@essex.gov.uk before the 30th November 2025. N.B there is a ProContract portal page for ongoing communication on the early market engagement for this - please request to join via DN713073 Real Time Passenger Information and Advertising Request for Information *Soft Market Testing*.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05461e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073455-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

51 - Installation services (except software)

CPV Codes

48813000 - Passenger information system

51300000 - Installation services of communications equipment

Notice Value(s)

Tender Value
£3,100,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
15 Feb 2026Expired
Award Date
Not specified
Contract Period
1 Dec 2026 - 1 Dec 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
Gemma Longman
Contact Email
gemma.longman@essex.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH3 Essex
Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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