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East Surrey Adult Community Services

NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

10 Apr 2026 at 10:09

Tender Notice
Award

13 Jun 2025 at 15:31

Award Notice
Summary of the contracting process

NHS Surrey Heartlands Integrated Care Board has formally awarded a contract for the 'East Surrey Adult Community Services' to an existing provider. This process used the Provider Selection Regime (PSR) under the Health Care Services Regulations 2023, employing a direct award approach. The contract covers community health services across East Surrey, focusing on maintaining independence at home, delivering preventative, rehabilitative, and long-term support through an integrated care model. Effective from 1st October 2025 to 31st March 2027, the contract is valued at £40,921,424 and includes options for two 12-month extensions. The awarded supplier is First Community Health and Care CIC, and the procurement aligns with EU Directives, falling outside the Public Contracts Regulations 2015.

This tender provides significant opportunities for businesses in the healthcare services sector, particularly those specialising in integrated care and community health. Companies with a strong background in delivering multidimensional healthcare services, focusing on innovation and quality, can benefit from participation in similar future procurements. Organisations capable of enhancing access, reducing health inequalities, and facilitating choice for patients are especially well-suited to contribute effectively. As the procurement favoured established providers with a history of meeting high standards, experience in collaborative service sustainability and social value delivery can afford firms a competitive edge in securing such contracts.

How relevant is this notice?

Notice Information

Notice Title

East Surrey Adult Community Services

Notice Description

NHS Adult Community Services are healthcare and support services provided in local communities to adults (typically aged 18 and over), aiming to help them manage long-term conditions, recover from illness or injury, avoid unnecessary hospital admissions, and maintain independence in their own homes or community settings. Community services are a vital part of the health and care system, providing accessible, person-centred support to help individuals stay well and self sufficient. The East Surrey Adult Community Services contract bridges primary, secondary, and social care, offering preventative, rehabilitative, and long-term support to patients. The service delivers a coordinated, multidisciplinary model via an integrated neighbourhood team, place based and specialist services model across 28 different service offerings.

Lot Information

Lot 1

This notice details the intention to award a contract under the Provider Selection Regime (PSR) 2023 - Direct Award Process C. The East Surrey Community Services contract plays a vital role within the Surrey Heartlands Health and care system, providing accessible, person-centred support that helps individuals stay well and independent in their own homes and communities. The contract provides for a neighbourhood teams' approach to service delivery reflecting Surrey Heartlands ICB's commitment to providing services in convenient personalised settings, wherever possible away from an Acute Hospital environment. The service bridges primary, secondary, and social care, offering preventative, rehabilitative, and long-term support to patients. The service delivers a coordinated, multidisciplinary approach to care via a tiered delivery model providing the 28 services. The Awarding Authority intends to award a contract to an existing provider following direct award process C for an 18 month term from 1st October 2025 - 31st March 2027. The value of the contract is PS40,921,424, over the term inclusive of potential extension options. This contract is being awarded under Direct Award Process C of the Provider Selection Regime (PSR) 2023 for the following reasons: * the relevant authority is not required to follow direct award processes A or B * the term of the existing contract is due to expire, and the relevant authority is proposing a new contract to replace that existing contract at the end of its term * the proposed contracting arrangements are not changing considerably from the existing contract * the relevant authority is of the view that the existing provider is satisfying the existing contract to a sufficient standard, according to the detail outlined in the contract, and also taking into account the key criteria and applying the basic selection criteria * the relevant authority is of the view that the existing provider will likely satisfy the proposed contract to a sufficient standard taking into account the key criteria and applying the basic selection criteria * the procurement is not to conclude a framework agreement or to award a contract based on a framework agreement. The service evaluation was reviewed against the 5 key criteria and weighted accordingly: Quality and Innovation 30% Improving access, reducing health inequalities, and facilitating choice 25% Integration, Collaboration & Service Sustainability 20% Value 15% Social Value 10% This notice is a Provider Selection Regime (PSR) intention to award notice. The award of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight of the 26th June 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be sent to syheartlandsicb.contractsadmin@nhs.net

Options: Extension is feasible twice for up to 12 months on each occasion.

Procurement Information

This procurement falls under the Provider Selection Regime 2023 Direct Award Process C.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0548ba
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032681-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,921,424 £10M-£100M

Notice Dates

Publication Date
10 Apr 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOKING
Postcode
GU21 5BH
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ2 Surrey, East and West Sussex
Local Authority
Woking
Electoral Ward
Canalside
Westminster Constituency
Woking

Supplier Information

Number of Suppliers
1
Supplier Name

First Community Health and Care

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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