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APP Scams Evaluation Consultancy

Financial Conduct Authority

This public procurement record has 6 releases in its history.

ContractTermination

17 Aug 2026 at 11:28

UK11 - Contract Termination Notice
ContractAmendment

17 Aug 2026 at 11:25

UK10 - Contract Change Notice
Award

29 Sep 2025 at 10:10

UK7 - Contract Details Notice
Award

02 Sep 2025 at 17:13

UK6 - Contract Award Notice
TenderUpdate

17 Jun 2025 at 09:06

UK4 - Tender Notice
Tender

13 Jun 2025 at 16:12

UK4 - Tender Notice
Summary of the contracting process

The Financial Conduct Authority procured consultancy services for the Payments Systems Regulator to independently evaluate policies addressing authorised push payment (APP) fraud, with particular focus on the reimbursement requirement. The work was principally an impact evaluation: the supplier was also required to assess independently how effectively the policies achieved their intended outcomes. The findings and independent assessment were to be published as a report. The requirement covered evaluation consultancy, financial consultancy, economic research and economic impact assessment services (CPV 79419000, 66171000, 79311400 and 79311410). Delivery was required across the United Kingdom. The FCA established the contractual mechanism on behalf of the PSR. The opportunity was a single lot and was identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises.

This procurement reached the awarded and completed stage. It used an above-threshold open procedure, with evaluation weighted 75% technical quality and 25% commercial cost. The enquiry deadline was 27 June 2025 at 12:00, and the tender deadline was 18 July 2025 at 12:00. Thirteen bids reached the final stage, including six from SMEs. Frontier Economics Limited was awarded the contract on 2 September 2025 for £459,683 excluding VAT (£551,619.60 including VAT). The contract was signed on 18 September 2025 and initially ran from 22 September 2025 to 31 May 2026. It was extended because of delays in completing the work, without an increase in value or change in scope, then terminated on 7 July 2026 as successfully completed, with a final value of £459,683 excluding VAT (£551,619.60 including VAT).

This award indicates demand from the FCA and PSR for suppliers able to combine economic research, financial analysis and rigorous impact evaluation in the context of payment-system policy and APP fraud. A credible competitor would need to design and conduct an independent evaluation, analyse the effects of reimbursement requirements and related policies, judge whether intended outcomes are being achieved, and communicate robust findings in a publishable report. The technical weighting shows that methodological quality mattered substantially more than price. The requirement attracted thirteen final-stage bids, including six from SMEs, indicating that organisations of different sizes could compete. Relevant firms are likely to be established economic or financial consultancies with experience evaluating public policy, assessing impacts and presenting defensible evidence to financial-sector or regulatory stakeholders.

How relevant is this notice?

Notice Information

Notice Title

APP Scams Evaluation Consultancy

Notice Description

The Financial Conduct Authority (FCA) is establishing a contractual mechanism for the Payments Systems Regulator (PSR), who have procured a supplier to deliver an independently conducted evaluation of its key policies on Authorised Push Payment (APP) fraud - particularly focusing on the reimbursement requirement. This is principally an impact evaluation, though in addition to the analysis of the policies' impacts we require the chosen supplier to provide an independent view on the effectiveness of the policies at achieving their target outcomes. The final analysis and independent view of the policies' effectiveness will be published in the form of a report.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0548c7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078037-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK11 - Contract Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

66171000 - Financial consultancy services

79311400 - Economic research services

79311410 - Economic impact assessment

79400000 - Business and management consultancy and related services

79419000 - Evaluation consultancy services

Notice Value(s)

Tender Value
£458,333 £100K-£500K
Lots Value
£458,333 £100K-£500K
Awards Value
£459,683 £100K-£500K
Contracts Value
£459,683 £100K-£500K

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
18 Jul 2025Expired
Future Notice Date
Not specified
Award Date
2 Sep 202511 months ago
Contract Period
1 Jun 2026 - 7 Jul 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Terminated

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Conduct Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Frontier Economics Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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