Award

Staff Engagement Survey Service

NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE

This public procurement record has 2 releases in its history.

Award

16 Mar 2026 at 15:20

UK7 - Contract Details Notice
Tender

16 Jun 2025 at 09:45

UK4 - Tender Notice
Summary of the contracting process

The National Institute for Health and Care Excellence (NICE) has awarded a contract for a Staff Engagement Survey Service to HIVEHR LIMITED, based in Newcastle Upon Tyne. This contract is part of NICE's ongoing commitment to enhancing workplace engagement and inclusion, offering surveys from September 2025 to September 2028. As a central government public authority based in Manchester, NICE sought an experienced partner through an open competition below the threshold. The procurement method aimed to select the most economically advantageous tender focusing equally on quality and cost, with full procurement details accessed via the Atamis e-sourcing portal. The official award notice was published on 16th March 2026.

This procurement represents a significant opportunity for businesses specialising in social research services, particularly those experienced in staff research and data analysis. It creates growth prospects for small or medium enterprises, given its suitability for SMEs. Businesses capable of providing secure and anonymous platforms for survey delivery, alongside comprehensive analysis, will find this a strategic growth opportunity. Such a programme offers the suppliers chances to implement innovative solutions and methodologies, align with public sector requirements, and establish long-term partnerships with influential government organisations like NICE.

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Notice Information

Notice Title

Staff Engagement Survey Service

Notice Description

The National Institute for Health and Care Excellence (NICE) is seeking a supplier to deliver a three-year programme of staff engagement and inclusion surveys. The contract will run from September 2025 to September 2028, with a total budget of PS51,000 (excluding VAT). The successful supplier will be responsible for designing and administering annual engagement and inclusion surveys for approximately 850 staff, alongside optional pulse surveys. Surveys must be delivered via a secure and anonymous platform and provide meaningful analysis segmented by directorate and other relevant groups. Key metrics such as WRES and WDES indicators must be maintained, while allowing flexibility for evolving and topical questions. NICE is looking for a partner with proven expertise in staff research, data analysis, and reporting, who can support actionable insight and continuous improvement. The first survey is expected to launch in December 2025.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05490b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023639-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79315000 - Social research services

Notice Value(s)

Tender Value
£51,177 Under £100K
Lots Value
£51,177 Under £100K
Awards Value
Not specified
Contracts Value
£51,000 Under £100K

Notice Dates

Publication Date
16 Mar 20261 months ago
Submission Deadline
16 Jul 2025Expired
Future Notice Date
Not specified
Award Date
21 Jan 20263 months ago
Contract Period
21 Jan 2026 - 20 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 3BN
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

HIVEHR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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