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Healthwatch Norfolk

Norfolk County Council

This public procurement record has 4 releases in its history.

ContractAmendment

22 Aug 2025 at 11:22

UK10 - Contract Change Notice
Award

22 Aug 2025 at 11:17

UK7 - Contract Details Notice
Award

23 Jul 2025 at 13:17

UK6 - Contract Award Notice
Tender

16 Jun 2025 at 17:08

UK4 - Tender Notice
Summary of the contracting process

Norfolk County Council has engaged in a public procurement process to provide Healthwatch services across Norfolk. The primary focus of this contract, valued at £2,220,000, is to deliver community health services by collaborating with various local authorities to engage with marginalised and vulnerable groups. This contract, titled "Healthwatch Norfolk," is anticipated to begin on 1st October 2025 and is set to conclude on 30th September 2027, with potential extensions leading up to a maximum date of 30th September 2031. The procurement process followed an open procedure under the legal framework of the UKPGA 2023/54, and the award was announced as of 22nd August 2025. The project serves the regions UKH15, UKH16, and UKH17 within the United Kingdom.

This procurement presents an excellent opportunity for businesses involved in community health services, especially those with experience in working with diverse and vulnerable populations. Given the emphasis on developing tailored engagement strategies, businesses with expertise in public health outreach, community engagement, and those classified as small and medium enterprises (SMEs) may find significant growth opportunities by aligning their services with the objectives of this contract. Norfolk County Council seeks to foster inclusive service development and improvement, encouraging providers to shape their services in response to local needs, thus opening avenues for innovative service models within the public sector.

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Notice Information

Notice Title

Healthwatch Norfolk

Notice Description

The Council has purchased healthwatch services that will place particular emphasis on reaching out to marginalised and vulnerable groups who might face additional challenges in accessing health and social care services. The provider will work with Local Authority to engage with a wide range of communities, including those who are often marginalised or vulnerable. To do this effectively, develop targeted engagement strategies that are tailored to the specific needs and characteristics of different groups.

Lot Information

Lot 1

Renewal: The Contract may be extended by up to 60 months (36 + 24) at the Council's discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054dc3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050812-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK10 - Contract Change Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85323000 - Community health services

Notice Value(s)

Tender Value
£2,590,000 £1M-£10M
Lots Value
£2,590,000 £1M-£10M
Awards Value
£2,220,000 £1M-£10M
Contracts Value
£2,220,000 £1M-£10M

Notice Dates

Publication Date
22 Aug 20251 years ago
Submission Deadline
18 Jul 2025Expired
Future Notice Date
Not specified
Award Date
22 Jul 20251 years ago
Contract Period
22 Aug 2025 - 30 Sep 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHWATCH NORFOLK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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