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Agency Open Framework for the supply of Care & Support Temporary Workers

ORWELL HOUSING ASSOCIATION LIMITED

This public procurement record has 4 releases in its history.

Tender

09 Sep 2026 at 09:46

UK4 - Tender Notice
PlanningUpdate

15 Oct 2025 at 14:18

UK3 - Planned Procurement Notice
Planning

16 Jul 2025 at 14:39

UK2 - Preliminary Market Engagement Notice
Planning

17 Jun 2025 at 10:05

UK3 - Planned Procurement Notice
Summary of the contracting process

Orwell Housing Association Ltd is seeking agency staffing suppliers for an open framework covering temporary care and support workers. The requirement supports the association’s supported housing and care and support services, providing suitably qualified and experienced personnel to meet operational demand and maintain service delivery for residents and service users. Roles may include care workers, support workers, senior support workers and waking night staff. Work will be delivered across North Essex, Suffolk, Norfolk and Cambridgeshire, in care and support properties managed by Orwell Housing. This is a health and social care staffing services opportunity, also classified as the supply of temporary personnel. The framework is intended to provide a flexible route for both existing providers and new suppliers to support varied temporary staffing requirements.

The procurement has reached tender: Orwell Housing invited offers through an open procedure, with electronic submission allowed via the In-Tend portal. Supplier enquiries had to be submitted by 30 September 2026 at 16:00, and tenders were due by 12 October 2026 at 16:00. The award decision was scheduled by 12 November 2026. The single framework lot is for an estimated £13.5 million excluding VAT, or £16.2 million including VAT. The contract period runs from 4 January 2027 to 3 January 2035, with the framework periodically reopened for new suppliers approximately every two years. Bids are evaluated 50% on quality and 50% on price. Economic and technical selection criteria apply, with full requirements in the tender documents.

This opportunity suits recruitment agencies and specialist care staffing providers able to supply temporary workers across the four stated counties. Suppliers should be able to demonstrate access to suitably qualified and experienced care and support personnel, including care workers, support workers, senior support workers and waking night staff. The requirement is relevant to organisations with the operational capacity to respond to changing staffing demands across supported housing and care properties, maintain continuity of service and deliver consistent quality outcomes. It is expressly identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. Providers should be prepared to meet the economic and technical requirements set out in the tender documents and compete on both service quality and price.

How relevant is this notice?

Notice Information

Notice Title

Agency Open Framework for the supply of Care & Support Temporary Workers

Notice Description

OHA/42/2026/C&S/Agency Framework/01 Orwell Housing Association Ltd intends to establish an Open Framework for the provision of Care & Support Agency Staff across its Supported Housing and Care & Support services located throughout North Essex, Suffolk, Norfolk and Cambridgeshire. The framework will enable access to suitably qualified and experienced agency staff to support the delivery of high-quality care and support services across care and support properties managed by Orwell Housing. Services may include, but are not limited to, care workers, support workers, senior support workers, and waking night staff, required to meet operational service demands. The framework is being established as an Open Framework under Section 49 of the Procurement Act 2023 and will operate for a maximum duration of eight (8) years. In accordance with the requirements of the Open Framework, the framework will be periodically reopened, with opportunities for new suppliers to apply for admission approximately every 2 years throughout the term. Full information is contained within the tender documents. The framework is intended to create a flexible and competitive route to market for temporary Care & Support agency staffing requirements, ensuring continuity of service delivery, value for money and quality outcomes for residents and service users, whilst providing opportunities for market participation by both existing and new providers. We estimate the value to be PS1.7m to PS2m per annum, a total estimated cost of PS16m including vat. Suppliers please note: the estimated values cover the whole of the framework and not the value awarded to each individual supplier. All dates mentioned within this notice and tender documents are subject to change by Orwell Housing Association Ltd.

Planning Information

Orwell Housing will be hosting a pre engagement open session for interested agency suppliers for our open framework for Care and Support agency staff. The session will be held remotely on Wednesday, 10 September at 2pm. Please email procurement@orwell-housing.co.uk if you would like to secure a place on the open session. We will provide joining details early September 2025 to those that have shown an interest. Our team will provide an insight on how the open framework will operate and the tender process, which suppliers will need to go through to be awarded a place on the framework. We aim to have the open framework up and running by 2 March 2026. Only those successful bidders who have passed all of the necessary criteria will be included. Please note dates are subject to change. Tender specific information will not be shared at the open session.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054df0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085197-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

79620000 - Supply services of personnel including temporary staff

85000000 - Health and social work services

Notice Value(s)

Tender Value
£13,500,000 £10M-£100M
Lots Value
£13,500,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20261 weeks ago
Submission Deadline
12 Oct 20264 weeks to go
Future Notice Date
7 Jan 2026Expired
Award Date
Not specified
Contract Period
4 Jan 2027 - 3 Jan 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORWELL HOUSING ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP2 0BE
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
TLH East (England)
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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