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Electrical and Mechanical Servicing for all Hot Water & Heating Service Assets & Associated Plant

Norfolk County Council

This public procurement record has 4 releases in its history.

Award

28 Jul 2026 at 10:22

UK7 - Contract Details Notice
Award

13 Jul 2026 at 09:00

UK6 - Contract Award Notice
Tender

04 Aug 2025 at 11:16

UK4 - Tender Notice
Planning

17 Jun 2025 at 11:42

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Norfolk County Council procured comprehensive electrical and mechanical servicing for its hot-water and heating assets and associated plant across Norfolk. The service covers compliance inspections, testing, certification and reporting for domestic and large commercial systems. Equipment includes gas, oil and biofuel boilers, vented and unvented water heaters, standard electrical water heaters and air-source heat pumps. The requirement combines electrical services with mechanical and electrical engineering services. The appointed provider is expected to ensure that all systems are tested, certified and reported in accordance with current regulatory standards. The council is the buyer, with delivery spanning its property portfolio across Norfolk, including Norwich, North and West Norfolk, and the Breckland and South Norfolk areas.

This completed procurement used an open competitive flexible procedure. It was one lot, marked suitable for SMEs, and attracted six final-stage bids. Evaluation combined quality and price equally, with bidders required to pass a quality threshold before price scores were added and suppliers ranked. The contract was awarded to ADVANCED SERVICES LTD on 10 July 2026 for £3,715,473 gross (£3,096,227 excluding VAT). The contract was signed on 28 July 2026 and runs from 1 August 2026 to 1 August 2029, with two discretionary 12-month extensions available until 1 August 2031. Norfolk County Council also reserved the right to make additional purchases above the forecast value and to adjust the property portfolio through formal change control.

This award shows sustained demand from Norfolk County Council for a single provider able to manage mixed domestic and commercial heating and hot-water assets across a broad public-sector property portfolio. Credible competitors would need proven capability in gas, oil and biofuel boilers, vented and unvented water heaters, electrical water heaters, air-source heat pumps, and associated mechanical and electrical plant. They would also need to deliver regulatory compliance inspections, certification and accurate service records at scale, including where asset information develops or properties are added and removed. Performance expectations include attending services by their due dates, keeping compliance paperwork current within 10 working days, and responding to reactive work within four hours to make critical services safe. The requirement is expressly suitable for SMEs.

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Notice Information

Notice Title

Electrical and Mechanical Servicing for all Hot Water & Heating Service Assets & Associated Plant

Notice Description

This contract is for a qualified provider to deliver comprehensive compliance inspections and certification of the Council's hot water service assets and associated plant. The contract covers a wide range of systems, including gas boilers, oil boilers, biofuel boilers, unvented/vented water heaters, standard electrical water heaters as well as air source heat pump systems. The assets range from domestic systems to large commercial boilers and associated plant. The successful provider is expected to ensure that all systems are tested, certified and reported in line with current regulatory standards.

Lot Information

Lot LOT-0001

Renewal: 2 x12 month options to extend have been included at the discretion of Norfolk County Council.

Planning Information

Teams Market Engagement Event for 1 hour will be hosted by Norfolk County Council. Please register on INTEND https://in-tendorganiser.co.uk and register for this project under reference NCCT43213 and send a message on the facility to register your desire to attend the market engagement event and a time and date will be sent to you. If you encounter any difficulties whilst using the system you can contact the In-Tend support team by phoning 0845 557 8079 or +44 (0) 114 407 0065 or by emailing support@in-tend.co.uk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054e11
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071081-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71314100 - Electrical services

71334000 - Mechanical and electrical engineering services

Notice Value(s)

Tender Value
£3,096,227 £1M-£10M
Lots Value
£3,096,227 £1M-£10M
Awards Value
£3,096,227 £1M-£10M
Contracts Value
£3,096,227 £1M-£10M

Notice Dates

Publication Date
28 Jul 20264 weeks ago
Submission Deadline
4 Sep 2025Expired
Future Notice Date
29 Jul 2025Expired
Award Date
10 Jul 20261 months ago
Contract Period
1 Aug 2026 - 1 Aug 2029 3-4 years
Recurrence
2029-12-04

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

ADVANCED SERVICES LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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