Award

NEL Primary Care Clinical Information and Facilitation Service

NHS NORTH EAST LONDON INTEGRATED CARE BOARD

This public procurement record has 5 releases in its history.

Award

08 May 2026 at 07:23

Tender

04 Feb 2026 at 14:01

PlanningUpdate

14 Nov 2025 at 13:56

PlanningUpdate

18 Jun 2025 at 10:15

Planning

18 Jun 2025 at 10:09

Summary of the contracting process

The NHS North East London Integrated Care Board has completed the tender process for the NEL Primary Care Clinical Information and Facilitation Service. This procurement was conducted via an open procedure under the Procurement Act 2023. Managed by the NHS London Commercial Hub, the contract is set to commence on 1st July 2026 and will last for three years, with a possible extension of two years, ending on 30th June 2031. The indicative contract value is £4,250,000, excluding VAT. The contract was awarded to Primary Care IT Ltd., which will deliver services focused on enhancing and standardising clinical data and coding across GP practices in North East London, aiming to improve the quality of healthcare services and reduce health inequalities. The service provision covers content or data standardisation and classification services, reflecting the strategic emphasis on detailed and reliable clinical data management.

This tender presents significant opportunities for business growth, especially for SMEs specialising in IT services related to healthcare data management. Companies with expertise in clinical data quality improvement, coding, and standardisation would find this contract well-suited to their capabilities. The service includes working collaboratively with GP practices, Primary Care Networks (PCNs), and commissioning teams. Providers with strategic strengths in collaborative environments and aligned with national and local healthcare standards can drive innovation and efficiencies in NHS workflows, gaining valuable experience while contributing to the improvement of healthcare outcomes in North East London.

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Notice Title

NEL Primary Care Clinical Information and Facilitation Service

Notice Description

NHS North East London (NEL) ICB (hereafter referred to as "the Authority") is seeking to procure the NEL Primary Care Clinical Information and Facilitation Service ("the Services") via an Open Procedure in accordance with the Procurement Act 2023 ("the Act" / "the Regulations"). The Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of the Authority. The contract will start on the 1st of July 2026 and run for a period of 3 years until the 30th of June 2029. The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority. The indicative annual value of the proposed contract was PS850,000, making the indicative total value of the proposed contract PS2,550,000 + PS1,700,000 (5-year Total = PS4,250,000) exclusive of VAT. The core purpose of the service is to improve and standardise the quality of clinical data and coding in GP practices, through the provision of expert advice and clinically informed support in relation to practice systems and data. The service will help foster a learning health system for quality improvement, improving the prevention, detection and management of disease and to help reduce health inequalities. The service will provide timely and standardised data searches and reports to facilitate both contractual compliance and quality, enabling early identification of risk and under-performance. Advice and support will be provided mainly to GP practices, PCNs and neighbourhoods (once established). The service will be aligned to nationally and locally commissioned services, allowing for appropriate variation between practices, PCNs and Places, and will be standardized to ensure equity across NEL. Additional advice and support will be provided to commissioning teams, to ensure understanding of practice clinical data, systems and coding - and to ensure (as much as possible) consistency, between practices and NEL, of the data usage. The provider will also extract, format and present data to service users for multiple purposes, including (but not limited to) payment claims, data validation, call/recall, tracking, service planning, and analysis.

Lot Information

Lot 1

Renewal: The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority.

Planning Information

NHS North East London Integrated Care Board (NEL ICB), hereafter referred to as "The Authority", invites interested individuals and Providers to attend up to a Market Engagement Event to be held online (via MS Teams) on Wednesday the 2nd of July 14:00pm - 16:00pm. The Event will provide: - An overview of the current and proposed service provision. - Details of the anticipated contract type, length, and particular conditions. - An overview of the proposed commissioning approach and procurement route. - Indicative timescales for the procurement. Registration Reservations are limited to no more than 3 individuals per organisation. Details of those to be invited must be sent to the Procurement Lead (kieran.james-paterson@nhs.net) by Monday the 30th of June at 14:00pm. Further information on both events will then be provided to those who express an interest in attending.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054edb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042215-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72330000 - Content or data standardization and classification services

85121100 - General-practitioner services

Notice Value(s)

Tender Value
£4,250,000 £1M-£10M
Lots Value
£4,250,000 £1M-£10M
Awards Value
£4,250,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20263 weeks ago
Submission Deadline
2 Mar 2026Expired
Future Notice Date
31 Jan 2026Expired
Award Date
9 Apr 20261 months ago
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST LONDON INTEGRATED CARE BOARD
Additional Buyers

NHS LONDON COMMERCIAL HUB

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E15 1DA
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Blackwall & Cubitt Town
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

PRIMARY CARE IT

Open Contracting Data Standard (OCDS)

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