Award

Adult Unpaid Carer Support Services

BEDFORD BOROUGH COUNCIL

This public procurement record has 5 releases in its history.

Award

04 Feb 2026 at 15:11

Award

12 Dec 2025 at 16:30

TenderUpdate

04 Aug 2025 at 18:16

Tender

04 Aug 2025 at 16:59

Planning

18 Jun 2025 at 15:54

Summary of the contracting process

The public procurement process for "Adult Unpaid Carer Support Services" was carefully orchestrated by Bedford Borough Council, the buying organisation responsible for this tender. Situated in Bedford, United Kingdom, the Council aimed to support adult carers in Bedford Borough and Central Bedfordshire, focusing on health and social work services within the light touch regime. The procurement followed an open procedure, beginning in the planning stage in June 2025, moving to tender in August 2025, and culminating with an award in December 2025. A contract was then signed on 4th February 2026 with the service provider, Disability Direct, to commence service delivery on 1st April 2026, over a duration of three years with a potential extension of two additional years.

This tender presents substantial opportunities for businesses involved in health and social work services, especially those experienced or looking to grow in carer support services. Firms that can provide a seamless care continuity experience, early response teams for carer needs triage, and support for digitally excluded carers may find such contracts particularly advantageous. Although Disability Direct was awarded the contract among six bidders, including two SMEs, the process demonstrates the vitality of maintaining robust service offerings that align with the specified high-quality criteria and value propositions required by local authorities for successful tendering.

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Notice Title

Adult Unpaid Carer Support Services

Notice Description

The overarching purpose of the provision of Carers' Support Services is to ensure that adult carers who are caring for a family member, friend or neighbour who is ordinarily resident in Bedford Borough & Central Bedfordshire (excluding Luton), are supported to maintain: * A positive sense of their own health and wellbeing * Themselves in their caring role, in a way that is safe for them. The Provision of Support Services is for Adult Carers (including Parent Carers caring for people over the age of 18 years old & Parent Carers of children with disabilities under the age of 18. The Provision of Support Services is for Adult Carers including: * Parent Carers caring for people over the age of 24 years old in Bedford Borough * All Parent Carers in Central Bedfordshire This service will provide an early response team to triage carer needs, a higher level support offer for carers assessed as being at level 2 or 3 and Information, Advice & Guidance to level 1 carers who are digitally excluded. The service is expected to work in partnership with other local carers services to ensure carers are able to move seamlessly through and between services and so they do not need to tell their story more than once. The contract will be for three (3) years with an option to extend for two (2) years in 12-month-instalments.

Planning Information

Planned Virtual event via Teams @ 10am on 1st July 25. If you are interested in attending please confirm via email adultsstrategiccommissioning@bedford.gov.uk

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054f63
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010079-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£3,327,352 £1M-£10M
Lots Value
£3,327,352 £1M-£10M
Awards Value
£1,957,720 £1M-£10M
Contracts Value
£1,957,720 £1M-£10M

Notice Dates

Publication Date
4 Feb 20262 weeks ago
Submission Deadline
1 Sep 2025Expired
Future Notice Date
1 Aug 2025Expired
Award Date
12 Dec 20252 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
2029-08-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BEDFORD BOROUGH COUNCIL
Contact Name
Peggy Saroch
Contact Email
peggy.saroch@bedford.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BEDFORD
Postcode
MK42 9AP
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
TLH2 Bedfordshire and Hertfordshire

Local Authority
Bedford
Electoral Ward
Cauldwell
Westminster Constituency
Bedford

Supplier Information

Number of Suppliers
1
Supplier Name

DISABILITY DIRECT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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