Award

Corporate IT Security Solution

MERSEYTRAVEL

This public procurement record has 2 releases in its history.

Award

31 Oct 2025 at 10:34

Tender

23 Jun 2025 at 15:09

Summary of the contracting process

Merseytravel, representing the Liverpool City Region Combined Authority, has concluded an open procurement process to appoint a strategic Managed Detection and Response/Security Operations Centre (MDR/SOC) provider. The contract titled "Corporate IT Security Solution" falls under the services industry category and includes activities such as IT consulting, software development, and internet support. The process, which commenced with the publication of a tender notice in June 2025 and closed with the contract award in October 2025, encompasses a service area within the United Kingdom, specifically targeting the UKD region. The award to SAPPHIRE TECHNOLOGIES LIMITED has a contractual value of £600,000, with a gross amount of up to £720,000. The service period begins on 13th November 2025 and can be extended by up to an additional two years beyond the initial two-year term.

This procurement provides a lucrative opportunity for businesses looking to expand in the IT security sector, especially those specialising in cybersecurity, threat detection, incident response, and security operations. With twelve bids reaching the final stage, including a significant interest shown by SMEs, the open procedure attracted competitive proposals, suggesting an opportunity landscape for a variety of IT service providers. Companies capable of delivering innovative and robust security solutions that enhance business operations without constraints are well-positioned to vie for such strategic partnerships with public authorities. The contract’s flexibility to allow optional additional services further offers growth opportunities and revenue streams over its term, making it an appealing proposition for agile and innovative tech firms.

How relevant is this notice?

Notice Information

Notice Title

Corporate IT Security Solution

Notice Description

Merseytravel (an officer of Liverpool City Region Combined Authority) is seeking to appoint a single strategic MDR/SOC provider to act as a trusted, accountable partner responsible for delivering robust cybersecurity, threat detection, incident response, and security operations, while driving innovation to ensure security enhances rather than constrains business operations.

Lot Information

Lot 1

Options: As part of their bid, suppliers will be able to propose optional extras which can be purchased from the Contracting Authority over the term of the agreement. This will be detailed within the tender documents available on The Chest procurement portal at https://procontract.due-north.com/Opportunities/Index?v=2

Renewal: Potential extension of term by up to 24 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055200
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069984-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20251 weeks ago
Submission Deadline
25 Jul 2025Expired
Future Notice Date
Not specified
Award Date
31 Oct 20251 weeks ago
Contract Period
13 Nov 2025 - 9 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MERSEYTRAVEL
Contact Name
Not specified
Contact Email
procurement@liverpoolcityregion-ca.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

SAPPHIRE TECHNOLOGIES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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