Award

Corporate IT Security Solution

MERSEYTRAVEL

This public procurement record has 3 releases in its history.

Award

25 Nov 2025 at 13:40

Award

31 Oct 2025 at 10:34

Tender

23 Jun 2025 at 15:09

Summary of the contracting process

The recent public procurement process led by Merseytravel, an officer of the Liverpool City Region Combined Authority, focused on acquiring a "Corporate IT Security Solution". This procurement targets the cybersecurity industry, looking for a strategic Managed Detection and Response (MDR)/Security Operations Centre (SOC) provider to ensure robust security measures are implemented. The procurement was conducted following an open procedure with the entire process now completed. Sapphire Technologies Limited, based in Newcastle Upon Tyne, was awarded the contract valued at £720,000. The contract period begins on 24th November 2025 and has an initial duration of two years, with an option to extend for an additional two years. The project is aimed at enhancing cybersecurity infrastructure without constraining business operations and focuses on service delivery within the UKD region of the United Kingdom.

This procurement presents a growth opportunity for businesses particularly in the IT services sector, offering avenues for companies providing consulting, software development, and Internet support to expand their operations by delivering sophisticated cybersecurity solutions. Given the open procedure, small and medium enterprises (SMEs) had ample opportunity to compete, as evidenced by the successful bid from Sapphire Technologies, an SME. For firms specialising in innovative cybersecurity technologies, this tender exemplifies a chance to establish a significant partnership with a public authority, fostering business growth through innovative service offerings and the potential for extended contractual engagements.

How relevant is this notice?

Notice Information

Notice Title

Corporate IT Security Solution

Notice Description

Merseytravel (an officer of Liverpool City Region Combined Authority) is seeking to appoint a single strategic MDR/SOC provider to act as a trusted, accountable partner responsible for delivering robust cybersecurity, threat detection, incident response, and security operations, while driving innovation to ensure security enhances rather than constrains business operations. The proposed contract is for an initial 2 years with an option to extend up to an additional 2 years.

Lot Information

Lot 1

Options: As part of their bid, suppliers will be able to propose optional extras which can be purchased from the Contracting Authority over the term of the agreement. This will be detailed within the tender documents available on The Chest procurement portal at https://procontract.due-north.com/Opportunities/Index?v=2

Renewal: Potential extension of term by up to 24 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055200
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076870-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
£600,000 £500K-£1M
Contracts Value
£600,000 £500K-£1M

Notice Dates

Publication Date
25 Nov 20251 weeks ago
Submission Deadline
25 Jul 2025Expired
Future Notice Date
Not specified
Award Date
31 Oct 20251 months ago
Contract Period
24 Nov 2025 - 9 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MERSEYTRAVEL
Contact Name
Not specified
Contact Email
procurement@liverpoolcityregion-ca.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

SAPPHIRE TECHNOLOGIES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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