Award

SLH - Services for customer feedback and tenant engagement

ST LEGER HOMES OF DONCASTER LIMITED

This public procurement record has 1 release in its history.

Award

24 Jun 2025 at 08:14

Summary of the contracting process

The procurement process titled "SLH - Services for customer feedback and tenant engagement", orchestrated by St Leger Homes of Doncaster Limited, has reached its Award stage as of 24 June 2025. This contract, under the category of services with additional works elements, is focused on providing feedback and engagement services for tenants within Doncaster, UK. The procurement was executed through a direct method below the threshold, without competition, indicating a streamlined process. Key dates include the contract period from 7 June 2025 to 6 June 2028, valued grossly at £260,640. The awarded supplier, VOICESCAPE LIMITED, brings SME capabilities to this local authority endeavour.

This tender represents a significant opportunity for businesses specialising in services related to repair, maintenance, and tenant engagement to collaborate with a sub-central government entity. Companies with expertise in the housing sector or those capable of enhancing customer feedback mechanisms can leverage such contracts to expand their portfolio and build strong government relationships. The nature of direct procurement can be advantageous for small and medium-sized enterprises looking for less competitive entry points into public sector projects.

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Notice Title

SLH - Services for customer feedback and tenant engagement

Notice Description

To provide services for customer feedback and tenant engagement

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05522f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034569-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£217,200 £100K-£500K

Notice Dates

Publication Date
24 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jun 20258 months ago
Contract Period
7 Jun 2025 - 6 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ST LEGER HOMES OF DONCASTER LIMITED
Contact Name
Not specified
Contact Email
strategicprocurementteam@doncaster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DONCASTER
Postcode
DN1 3BU
Post Town
Doncaster
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE35 Doncaster
Delivery Location
Not specified

Local Authority
Doncaster
Electoral Ward
Town
Westminster Constituency
Doncaster Central

Supplier Information

Number of Suppliers
1
Supplier Name

VOICESCAPE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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