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Choice Based Lettings (CBL), Housing Register and Homelessness System

Durham County Council

This public procurement record has 5 releases in its history.

Award

18 Jun 2026 at 10:40

UK7 - Contract Details Notice
Award

18 May 2026 at 17:49

UK6 - Contract Award Notice
TenderUpdate

17 Apr 2026 at 10:33

UK4 - Tender Notice
Tender

09 Mar 2026 at 08:43

UK4 - Tender Notice
Planning

26 Jun 2025 at 15:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Durham County Council has recently completed the procurement process for a Choice-Based Lettings (CBL), Housing Register, and Homelessness System. This comprehensive solution aims to manage Durham Key Options, a scheme advertising and allocating social rented homes across the county. The process reached the award stage on 18th June 2026, with Durham County Council selecting HOME CONNECTIONS LETTINGS LIMITED as the supplier through an open procedure valued at £480,000. The industry category for this procurement is industry's specific software package, and it supports approximately 40,000 homes under the management of various local partners. The contract is actively in place with a possibility of a 36-month extension based on performance and budget evaluation. The service is primarily for the region of Durham, UKC14, with a contract period beginning on 15th June 2026 and an anticipated system go-live date of 1st December 2026.

This procurement presents a business growth opportunity, particularly for software providers specialising in housing management systems and IT firms that can deliver industry-specific solutions. Companies that provide services such as system architecture, implementation, and support or those looking to expand in the public sector IT procurement will find this tender particularly advantageous. Being part of a consortium catering to the needs of a significant public authority like Durham County Council can bolster reputation and create a broader client base in the government sector. Thus, businesses adept with managing large-scale IT projects and possessing the capability to assure continuity and innovation could leverage this opportunity for substantial growth.

How relevant is this notice?

Notice Information

Notice Title

Choice Based Lettings (CBL), Housing Register and Homelessness System

Notice Description

The purpose of this project is to procure a comprehensive solution to support the operation and management of Durham Key Options, the Choice-Based Lettings (CBL) scheme used to advertise and allocate social rented homes across the county. The scheme enables properties from the local authority housing register and a range of partner landlords to be let transparently and efficiently. Collectively, partners within the scheme manage approximately 40,000 homes.

Lot Information

Lot 1

Renewal: The Contract period is for an initial 3-year period, with the option to extend for a further 3 years, subject to satisfactory performance, service continuity, and the Council's future requirements. The anticipated go-live date for the new system is 1st December 2026, following a period of mobilisation and implementation.

Planning Information

PME questionnaire can be accessed, free of charge, by registering on open-uk.org This document provides an overview of the requirements and a summary of soft market testing completed in 2021. Bidders are able to provide responses to 7 questions as part of this PME opportunity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055453
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057434-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
£400,000 £100K-£500K
Contracts Value
£400,000 £100K-£500K

Notice Dates

Publication Date
18 Jun 20262 months ago
Submission Deadline
22 Apr 2026Expired
Future Notice Date
18 Jul 2025Expired
Award Date
18 May 20263 months ago
Contract Period
15 Jun 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

HOME CONNECTIONS LETTINGS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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