Award

RightAnswers Knowledgebase

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

30 Jun 2025 at 13:06

UK6 - Contract Award Notice
Summary of the contracting process

The Student Loans Company, a central government public authority, has completed the procurement process for the provision of a "RightAnswers Knowledgebase" system. The buying organisation is located in Glasgow, UK. This procurement initiative is classified under IT services, specifically consulting, software development, Internet, and support, and was awarded on 8th June 2025 to COMPUTACENTER PLC. The procurement was conducted via a direct method below threshold, without competition, indicating the contract's crucial nature for maintaining the organisation's core operations. The contract, valued at approximately £214,130.54, will run from 1st July 2025 until 14th June 2027.

This procurement presents substantial business growth opportunities, notably for companies specialising in IT services and solutions. The tender catered to services that support knowledge management and onboarding systems vital for central government functions, particularly for businesses offering scalable IT solutions. Given the direct award approach, businesses prepared to engage with government contracts and capable of offering flexible, high-quality IT services could find similar future opportunities rewarding in this sector.

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Notice Information

Notice Title

RightAnswers Knowledgebase

Notice Description

The system is critical to SLC and how we manage both the assess to pay and repayment processes. It enables the onboarding and training of new starters and ensures we have the capability to provide information and guidance to all front-line staff to successfully manage the range and complexity of products available to our customers. The changing nature of policies around these products makes a workable knowledge system vital to be able to meet the needs of our customers. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=962564212

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0555f3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036127-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£214,130 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jun 20258 months ago
Contract Period
30 Jun 2025 - 14 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Not specified
Contact Email
jamie_hamilton@slc.co.uk
Contact Phone
Not specified

Buyer Location

Locality
GLASGOW
Postcode
G5 8DF
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified
Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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