Award

ICT Software Maintenance and Support Service

BOROUGH COUNCIL OF KING'S LYNN AND WEST NORFOLK

This public procurement record has 1 release in its history.

Award

02 Jul 2025 at 07:38

Award Notice
Summary of the contracting process

The contracting process was initiated by the Borough Council of King's Lynn and West Norfolk for the provision of ICT Software Maintenance and Support Services, with the industry category classified under software support services. The procurement, titled "ICT Software Maintenance and Support Service", was conducted under the procurement method of a limited award procedure, specifically utilizing the Crown Commercial Framework and E Market Place, without prior publication of a call for competition. This process was marked by an award stage, officially completed on 31 March 2025 when the contract was signed. The procurement was geographically situated in the UKH1 region, with the organisation's locality listed as King's Lynn. Despite the cancellation of some stages, the award remains active and was granted to 4Sight Communications Limited, an SME based in Sutton, UK.

This procurement represents a significant opportunity for businesses specialising in IT services, particularly those involved in software support and maintenance. As the process utilised a tailored procurement approach suitable for compliant call-off awards, firms adept at working within framework agreements may find this opportunity particularly lucrative. Small and medium enterprises with expertise in ICT services are well-suited to compete for similar projects, especially when they are adept at navigating the intricacies of public procurement processes. The awarded value of £26,829.65 indicates a substantial business opportunity in the local authority sector, reinforcing the potential for further growth and engagement in similar tenders.

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Notice Information

Notice Title

ICT Software Maintenance and Support Service

Notice Description

Provision of ICT Software Maintenance and Support Service for Borough Council of King's Lynn and West Norfolk

Lot Information

Lot 1

Borough Council of King's Lynn and West Norfolk require ICT Software Maintenance and Support Service

Procurement Information

Utilising the Crown Commercial Framework and E Market Place for a compliant call off award

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055729
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036601-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£26,829 Under £100K

Notice Dates

Publication Date
2 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Mar 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BOROUGH COUNCIL OF KING'S LYNN AND WEST NORFOLK
Contact Name
Not specified
Contact Email
procurementtenders@west-norfolk.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
KING'S LYNN
Postcode
POSTC ODE
Post Town
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLH1 East Anglia
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

4SIGHT COMMUNICATIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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