Award

Sage X3 Support & Maintenance (25 & 26)

DEPARTMENT FOR WORK & PENSIONS

This public procurement record has 1 release in its history.

Award

02 Jul 2025 at 10:59

Summary of the contracting process

The Department for Work & Pensions has completed a public procurement process for the provision of Sage X3 Support and Maintenance services, awarded to Datel. This direct award contract, conducted below the competitive threshold, will be active from 1st June 2025 to 30th May 2026. The procurement falls within the services category, specifically software maintenance and repair services, covering various regions across the United Kingdom. The contract was signed on 30th May 2025, with a total value of £19,465.34 excl. VAT. The process was governed by the legal basis of UKPGA 2023/54.

This tender presents significant opportunities for businesses within the software maintenance and repair services industry, particularly those capable of providing robust support for Sage X3. Businesses with a substantial presence and capability in these services, as demonstrated by Datel, a large-scale organisation, are well-suited to explore similar procurement opportunities. Potential bidders could expand their footprint in government contracts, serving central government departments such as the Department for Work & Pensions, thus fostering growth and strengthening their market position.

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Notice Title

Sage X3 Support & Maintenance (25 & 26)

Notice Description

This is a Direct Award for the provision of Sage X3 Support and Maintenance services. The contract will be awarded to Datel for a period of one year.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05576c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036728-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£19,465 Under £100K

Notice Dates

Publication Date
2 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 May 20258 months ago
Contract Period
31 May 2025 - 30 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK & PENSIONS
Contact Name
Not specified
Contact Email
paul.bunting@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DATEL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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