Tender

008051 - Care and Support Services Digital Transformation

NEWCASTLE CITY COUNCIL

This public procurement record has 4 releases in its history.

TenderUpdate

22 Aug 2025 at 13:38

TenderUpdate

31 Jul 2025 at 11:10

TenderUpdate

16 Jul 2025 at 08:33

Tender

02 Jul 2025 at 13:27

Summary of the contracting process

Newcastle City Council is actively pursuing the "Care and Support Services Digital Transformation" project aimed at upgrading their Care and Support Services under the Adult Social Care and Prevention (ASC&P) Directorate. This tender seeks to implement a new Nurse Call System at the Byker Lodge Resource Centre with integrated digital functionalities. The procurement falls under the categories of medical equipment, health services, and social work services, with a delivery across several UK regions. Utilising an open procurement method, the process is currently in the tender stage, with key submission and award dates set for 5 September 2025 and 22 September 2025 respectively.

This opportunity offers considerable potential for businesses experienced in digital health solutions, medical equipment, and social care technology to collaborate with the public sector. The tender is structured as a single lot single provider framework, valuing quality and price with a 70:30 weightage, making it highly advantageous for SMEs with innovative solutions. Successful businesses can benefit from a contract beginning in October 2025, over a three-year period with options for renewal, thus creating a substantial growth path through extended service provision and refined expertise in public sector projects.

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Notice Title

008051 - Care and Support Services Digital Transformation

Notice Description

Newcastle City Council, Care and Support Services, which forms part of the offer within the Adult Social Care and Prevention (ASC&P) Directorate support approximately 1690 people each year across 8 different services. We are looking to Digitally transform the way our Care and Support Services run. The element we address within this part of the Digital Transformation process is to upgrade our Byker Lodge (BL) Resource Centre service with a new Nurse Call System that interfaces and has embedded Falls Prevention/Detection and integrated Digital Care Note Recording functionality, all through one system/dashboard.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0557a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050923-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

85 - Health and social work services


CPV Codes

33000000 - Medical equipments, pharmaceuticals and personal care products

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Aug 20256 months ago
Submission Deadline
5 Sep 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE CITY COUNCIL
Contact Name
Not specified
Contact Email
corporate.procurement.team@newcastle.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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