Award

WCC Passenger transport management software

WARWICKSHIRE COUNTY COUNCIL

This public procurement record has 4 releases in its history.

Award

13 Mar 2026 at 11:38

Award

12 Feb 2026 at 10:49

Tender

10 Oct 2025 at 09:53

Planning

03 Jul 2025 at 08:35

Summary of the contracting process

Warwickshire County Council has successfully completed the procurement process for its 'WCC Passenger Transport Management Software' project. As of 13th March 2026, the contracting stage concluded with PAX Systems Ltd being awarded the contract under an open competitive procedure. This procurement falls under the services industry category, specifically targeting software package and information systems along with IT services: consulting, software development, Internet, and support. The contract is valued at £1,200,000 gross, with an initial duration of five years starting from 25th February 2026, and options for extension up to five additional years. The software aims to efficiently manage public, home-to-school, and adult social care transport functions for approximately 11,500 passengers across Warwickshire.

This tender represents a significant opportunity for SMEs, as it showcases Warwickshire County Council’s demand for innovative transport management solutions. With a substantial contract value and a long-term engagement period, businesses specialising in software development, IT consultancy, and support services stand to gain considerably. Additionally, there are options for further procurement during the contract's term, presenting ongoing business growth opportunities. Companies with expertise in passenger management software systems should consider engaging with future tenders to capitalise on the extensive needs of the county's transport delivery operations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

WCC Passenger transport management software

Notice Description

Warwickshire County Council's Transport Delivery department are responsible for managing the public, home to school, and adult social care transport functions. The Transport Delivery team is responsible for the safe transportation of c11,500 passengers via their home to school and adult social care contracts. To deliver these functions, Warwickshire County Council are looking for a passenger management software solution.

Lot Information

Lot 1

Options: The Council reserves the right to make additional purchases during the contract that fall under the category of passenger management software system.

Renewal: The initial term of the contract will be for a period of 5 years. This may be extended up to a maximum period of 60 months at the sole discretion of the Council.

Planning Information

We welcome interested suppliers to complete the Questionnaire that has been published via our e-procurement portal (CSW-jets). CSW-Jets Reference: WCC - 23051. The Council would be grateful if you could complete the questions in the market testing document and respond by 18th July 2025 at 12 Noon. You should submit your completed responses by uploading via CSW Jets or to samanthafawke@warwickshire.gov.uk The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/csw-jets/aspx/Home Additional information can be obtained from the above-mentioned address. Contact Details: If you have any questions regarding this Market testing exercise, then please upload via the correspondence function on CSW Jets

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05580c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022873-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£620,000 £500K-£1M
Lots Value
£620,000 £500K-£1M
Awards Value
£1,000,000 £1M-£10M
Contracts Value
£1,000,000 £1M-£10M

Notice Dates

Publication Date
13 Mar 20261 months ago
Submission Deadline
10 Nov 2025Expired
Future Notice Date
18 Jul 2025Expired
Award Date
3 Feb 20262 months ago
Contract Period
25 Feb 2026 - 25 Feb 2031 Over 5 years
Recurrence
2035-09-03

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICK
Postcode
CV34 4SA
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified

Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

PAX SYSTEMS

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05580c-2026-03-13T11:38:37Z",
    "date": "2026-03-13T11:38:37Z",
    "ocid": "ocds-h6vhtk-05580c",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDTN-5446-NMXW",
            "name": "Warwickshire County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDTN-5446-NMXW"
            },
            "address": {
                "streetAddress": "Shire Hall",
                "locality": "Warwick",
                "postalCode": "CV34 4SA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG13"
            },
            "contactPoint": {
                "email": "procurement@warwickshire.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.warwickshire.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-10476503",
            "name": "PAX SYSTEMS LTD",
            "identifier": {
                "scheme": "GB-COH",
                "id": "10476503"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PRCD-5959-GCCV"
                }
            ],
            "address": {
                "streetAddress": "Alban House",
                "locality": "Dunstable",
                "postalCode": "LU6 3SF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH25"
            },
            "contactPoint": {
                "email": "phil.dyson@paxsystems.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.paxsystems.co.uk",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDTN-5446-NMXW",
        "name": "Warwickshire County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "We welcome interested suppliers to complete the Questionnaire that has been published via our e-procurement portal (CSW-jets). CSW-Jets Reference: WCC - 23051. The Council would be grateful if you could complete the questions in the market testing document and respond by 18th July 2025 at 12 Noon. You should submit your completed responses by uploading via CSW Jets or to samanthafawke@warwickshire.gov.uk The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/csw-jets/aspx/Home Additional information can be obtained from the above-mentioned address. Contact Details: If you have any questions regarding this Market testing exercise, then please upload via the correspondence function on CSW Jets",
                "dueDate": "2025-07-18T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "036998-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/036998-2025",
                "datePublished": "2025-07-03T09:35:49+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "WAR 0003",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "WCC Passenger transport management software",
        "description": "Warwickshire County Council's Transport Delivery department are responsible for managing the public, home to school, and adult social care transport functions. The Transport Delivery team is responsible for the safe transportation of c11,500 passengers via their home to school and adult social care contracts. To deliver these functions, Warwickshire County Council are looking for a passenger management software solution.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-01-05T00:00:00Z",
                    "endDate": "2031-01-03T23:59:59Z",
                    "maxExtentDate": "2036-01-03T23:59:59Z"
                },
                "status": "complete",
                "value": {
                    "amountGross": 744000,
                    "amount": 620000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "cost",
                            "name": "Cost",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 45,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Demonstration",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The initial term of the contract will be for a period of 5 years. This may be extended up to a maximum period of 60 months at the sole discretion of the Council."
                },
                "hasOptions": true,
                "options": {
                    "description": "The Council reserves the right to make additional purchases during the contract that fall under the category of passenger management software system."
                }
            }
        ],
        "status": "complete",
        "value": {
            "amountGross": 744000,
            "amount": 620000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "The Procurement process Stage 1: Bidders to complete and return the ITT documents as listed on the contents page. Tender returns will be evaluated as explained within the tender document. Stage 2: Bidders whose score is within 20 marks of the top bidder after cost and non-cost assessment will be invited to attend an MS Teams meeting. The demonstration dates we have provisionally set are set out below and a suitable time will be agreed if invited. Thursday 20th November 2025 Friday 21st November 2025 Monday 24th November 2025 Tuesday 25th November 2025 Bidders will be asked to provide a presentation demonstrating lasting no longer than 120 minutes which will cover off all the demonstration questions and be evaluated as explained within this document. Bidders stage 1 scores for Cost, quality and social value will be brought forward. Bidders demonstration score will be added to these scores to provide a 'final score'. This Procurement is being conducted in accordance with the Procurement Act using the Competitive Flexible Procedure. This procedure will be conducted in 2 stage(s). These stages are described in more detail below."
        },
        "submissionMethodDetails": "https://sell2.in-tend.co.uk/midlands/home Your tender return must be submitted via the E-tendering portal. You will not be able to upload your tender after the deadline detailed above. Applicants are advised that if their tender response is only partially uploaded within the E-tendering portal by the closing date and time then the system will lock them out and they will not be able to complete their document upload. The Council reserves the right to only evaluate documents received within the E-tendering portal by the closing date and time and applicants are advised that a partial upload is unlikely to be successful. Applicants are therefore recommended to upload their full tender response well in advance of the closing date and time. If you are experiencing any difficulties with your upload you must contact the Council well in advance of the closing date and time The procurement documents are available for unrestricted and full direct access, free of charge, at https://sell2.in-tend.co.uk/midlands/home Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://in-tendhost.co.uk/csw-jets/aspx/Home If your account has been migrated from the CSW-JETS Portal, please use your existing email address to log in. If not, you can use your existing Sell2Midlands credentials, or register for a new account by selecting Register from the menu bar. If this is your first time accessing Sell2Midlands, you will automatically receive an email with a link to set your Sell2Midlands password. After logging in, you will land on your Sell2Midlands Dashboard. From here, you can: * View tenders * View all portals available within the Sell2Midlands collaboration * Update your company details",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-11-10T12:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2025-11-03T12:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2025-12-19T23:59:59Z"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "064072-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/064072-2025",
                "datePublished": "2025-10-10T10:53:54+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2035-09-03T23:59:59+01:00"
                }
            ]
        }
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 4,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "date": "2026-02-03T00:00:00Z",
            "value": {
                "amountGross": 1200000,
                "amount": 1000000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-10476503",
                    "name": "PAX SYSTEMS LTD"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48000000",
                            "description": "Software package and information systems"
                        },
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2026-02-23T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-02-25T00:00:00Z",
                "endDate": "2031-02-25T23:59:59Z",
                "maxExtentDate": "2036-02-25T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The initial term of the contract will be 5 years with a possible maximum extension of 60 months."
            },
            "hasOptions": true,
            "options": {
                "description": "The Council reserves the right to make additional purchases during the contract that fall under the category of passenger management software system."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "012747-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/012747-2026",
                    "datePublished": "2026-02-12T10:49:28Z",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-02-12T00:00:00Z",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-02-24T23:59:59Z",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2026-02-25T00:00:00Z",
                "endDate": "2031-02-25T23:59:59Z",
                "maxExtentDate": "2036-02-25T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The initial term of the contract will be 5 years with a possible maximum extension of 60 months."
            },
            "hasOptions": true,
            "options": {
                "description": "The Council reserves the right to make additional purchases during the contract that fall under the category of passenger management software system."
            },
            "value": {
                "amountGross": 1200000,
                "amount": 1000000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2026-02-24T00:00:00Z",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "PORTAL SERVICE AVAILABILITY",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "INCIDENT RESPONSE & RESOLUTION TIME",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "INVOICING ACCURACY",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
                            }
                        }
                    ]
                },
                {
                    "id": "4",
                    "title": "DELIVERY OF TENDERED SOCIAL VALUE COMMITMENTS",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
                            }
                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "022873-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/022873-2026",
                    "datePublished": "2026-03-13T11:38:37Z",
                    "format": "text/html"
                }
            ]
        }
    ]
}