IT Service Management Software for Karbon Homes

KARBON HOMES

There is 1 contract in this contracting process.

Summary of the contracting process

Karbon Homes, a public undertaking based in Newcastle, United Kingdom, is currently in the planning stage of a procurement process for an IT Service Management (ITSM) software package. This opportunity falls under various industry categories, including system management and IT software packages, and aims to support Karbon Homes' IT service delivery. The procurement process began with a preliminary market engagement notice published on 3 July 2025, and an engagement milestone is scheduled for completion by 29 July 2025. The project is valued at £180,000 and is set to commence on 1 October 2025, with the contract potentially extending to 30 September 2031.

This tender represents a significant opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) focused on IT solutions, particularly those specialising in system and content management, as well as contact management software. Given the value of the contract and the nature of the industry's competitive landscape, businesses with robust capabilities in innovative software solutions tailored to meet the dynamic needs of client organisations are well-suited to compete for this contract. Participating in this tender offers the chance to establish a long-term partnership with Karbon Homes and expand market presence in the UK’s public sector.

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Planning

IT Service Management Software for Karbon Homes

KARBON HOMES

Contract Timeline

Publication Date

3rd July 2025 16:06:02 PM

Planning Deadline

29th July 2025 22:59:59 PM 21 days remaining
Contract Summary

Karbon Homes require an ITSM tool to support the management and delivery of IT services to meet the current and future needs of the organisation.
Contract Details

Open Contracting ID

ocds-h6vhtk-0558a5

Publication Source

Find a Tender Service

Procurement Stage

Planning

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Goods

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

CPV Division(s)
Awarding Authority

KARBON HOMES

Buyer Name

Pippa Ford

Buyer Email

Pippa.ford@karbonhomes.co.uk

Buyer Phone

07736956441

Buyer Address

Number Five, Gosforth Park Avenue

Newcastle

NE12 8EG

United Kingdom

View contract on Find a Tender Service

IT Service Management Software for Karbon Homes

KARBON HOMES

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority