Award

PICTS Contract 1: Service Desk and End User Support

SELLAFIELD LIMITED

This public procurement record has 2 releases in its history.

AwardUpdate

11 Jul 2025 at 07:35

Award

04 Jul 2025 at 10:38

Summary of the contracting process

The contract opportunity titled "PICTS Contract 1: Service Desk and End User Support" has been awarded by Sellafield Limited, a public law body based in Warrington, United Kingdom. The procurement focuses on information technology services, particularly the provision of ICT Service Desk and End User Support Services. The procurement was conducted using a limited method under the CCS Tech Services 3 framework agreement, and was awarded without prior publication. The contract, valued at £13,000,000, was signed on 4th July 2025 and spans from 3rd September 2025 to 2nd September 2027, serving the UK region.

This tender presents significant growth opportunities for businesses specialising in IT services, particularly those experienced in service desk operations and end user support. Large enterprises like Atos IT Services UK Limited, which has already been awarded the contract, are ideal candidates due to the scale and complexity of the services required. The opportunity is also relevant for businesses capable of operating within the provisions of established framework agreements, allowing them to partake in crucial public sector IT infrastructure development, thus enhancing their portfolio and expanding their reach within the public sector industry.

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Notice Title

PICTS Contract 1: Service Desk and End User Support

Notice Description

Provision of I.C.T Service Desk and End User Support Services

Lot Information

Lot 1

Provision of I.C.T Service Desk and End User Support Services

Procurement Information

This procurement was conducted under the CCS Tech Services 3 framework agreement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0558f2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/039103-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£13,048,720 £10M-£100M

Notice Dates

Publication Date
11 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Jul 20257 months ago
Contract Period
2 Sep 2025 - 2 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SELLAFIELD LIMITED
Contact Name
Caragh Pritchard
Contact Email
caragh.m.pritchard@sellafieldsites.com
Contact Phone
Not specified

Buyer Location

Locality
WARRINGTON
Postcode
WA3 6GR
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
Not specified

Local Authority
Warrington
Electoral Ward
Birchwood
Westminster Constituency
Warrington North

Supplier Information

Number of Suppliers
1
Supplier Name

ATOS IT SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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