Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has awarded a contract titled "North Cumbria Waiting Well Service - iCan" under the Provider Selection Regime (PSR), specifically within the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement, classified as community health services, focuses on supporting patients in North Cumbria as they await surgery. With an implied contract initially in effect from 1 April 2025, official contracts were signed on 27 June 2025. The project falls under the main procurement category of services and followed a limited procurement method due to urgent circumstances. This was executed without prior publication of a call for competition, with the contract signed with iCan Wellbring Group, amounting to £58,116. The entire process reflects an award stage within the procurement cycle.

This tender creates significant growth opportunities for businesses involved in providing community health services, specifically those adept at delivering supportive care to patients awaiting medical procedures. Innovative healthcare providers, particularly small to medium-sized enterprises (SMEs) like the iCan Wellbring Group, are well-suited to compete in areas requiring personalised patient care. Businesses focusing on mental, physical, social, and emotional well-being can find lucrative opportunities through such contracts. The contract duration is initially six months with the possibility of a six-month extension, offering a stable potential revenue stream for suitable service providers.

Award, Contract

North Cumbria Waiting Well Service - iCan

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Contract Timeline

Publication Date

4th July 2025 14:00:44 PM
Contract Summary

This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme. This programme was started as a proof of concept.
Contract Details

Open Contracting ID

ocds-h6vhtk-05594c

Publication Source

Find a Tender Service

Procurement Stage

Award, Contract

Procurement Method

Limited

Procurement Method Details

Award Procedure Without Prior Publication Of A Call For Competition

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

85323000

CPV Division(s)

85 - Health and social work services
Awarding Authority

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Buyer Name

Buyer Email

nencicb.procurement@nhs.net

Buyer Phone

Buyer Address

PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK

Sunderland

SR53XB

United Kingdom
Awarded Supplier(s)

Supplier Name(s)

ICAN WELLBRING GROUP

View contract on Find a Tender Service

North Cumbria Waiting Well Service - iCan

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)