Award

North Cumbria Waiting Well Service - iCan

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

04 Jul 2025 at 14:00

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has awarded a contract titled "North Cumbria Waiting Well Service - iCan" under the Provider Selection Regime (PSR), specifically within the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement, classified as community health services, focuses on supporting patients in North Cumbria as they await surgery. With an implied contract initially in effect from 1 April 2025, official contracts were signed on 27 June 2025. The project falls under the main procurement category of services and followed a limited procurement method due to urgent circumstances. This was executed without prior publication of a call for competition, with the contract signed with iCan Wellbring Group, amounting to £58,116. The entire process reflects an award stage within the procurement cycle.

This tender creates significant growth opportunities for businesses involved in providing community health services, specifically those adept at delivering supportive care to patients awaiting medical procedures. Innovative healthcare providers, particularly small to medium-sized enterprises (SMEs) like the iCan Wellbring Group, are well-suited to compete in areas requiring personalised patient care. Businesses focusing on mental, physical, social, and emotional well-being can find lucrative opportunities through such contracts. The contract duration is initially six months with the possibility of a six-month extension, offering a stable potential revenue stream for suitable service providers.

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Notice Title

North Cumbria Waiting Well Service - iCan

Notice Description

This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme. This programme was started as a proof of concept.

Lot Information

Lot 1

This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. iCan Wellbring group will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity. The provider will provides a tiered service offer will consist of; Complex / high level * Up to 12x 1:1 appointment * 12 weeks access to fitness sessions * 12 weeks access to wellbeing sessions * Continue check in for referral opportunities Targeted / medium level * Up to 6x 1:1 appointment * 6-10 weeks access to fitness sessions * 6-10 weeks access to wellbeing sessions * Continue check in for referral opportunities Universal / low level * Up to 3x 1:1 appointment * Sign posting and copies of service support guides * Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months. Resulting in the opportunity of this contract length being for 12 months.

Procurement Information

Proof of concept services. An implied contract has been in place since 01 April but contracts were signed off 27 June 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05594c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037490-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£58,116 Under £100K

Notice Dates

Publication Date
4 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
nencicb.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLD1 Cumbria

Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Supplier Information

Number of Suppliers
1
Supplier Name

ICAN WELLBRING GROUP

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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