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008762 - Enterprise Resource Planning (ERP) Software, implementation & Change Support Services

Newcastle City Council

This public procurement record has 2 releases in its history.

Award

02 Apr 2026 at 14:30

Award Notice
Tender

07 Jul 2025 at 07:31

Tender Notice
Summary of the contracting process

Newcastle City Council, a regional authority in the United Kingdom, initiated a procurement process for an Enterprise Resource Planning (ERP) Software, implementation, and Change Support Services. The procurement is categorised under software implementation services with a CPV code of 72263000. The contract, valued at £8,845,615.60, was officially awarded on 31st March 2026, marking the completion of the procurement stage. Deloitte LLP was selected as the supplier through a restricted procedure under the Crown Commercial Services RM6285 for Back Office Software. The tender sought a Software as a Service (SAAS) solution with options to extend the contract for up to three 36-month periods, covering multiple aspects including data migration and organisational change management. This opportunity was part of a further competition via Lot 1 of this framework and required electronic submissions, concluding on 6th August 2025.

This tender represents significant potential for businesses specialising in software implementation and system integration, particularly those with capabilities in delivering comprehensive ERP solutions. Companies offering ERP products with robust change management and training services would find this opportunity ideal for expansion and growth in the public sector. The selective procurement method and predetermined lot under the CCS framework ensure that participating businesses meet specific criteria, positioning themselves as key contributors to transformative public sector projects. As the awarded contract allows for significant extension options, businesses with the ability to sustain long-term partnerships and ongoing support services will find further business growth opportunities with councils and public institutions.

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Notice Information

Notice Title

008762 - Enterprise Resource Planning (ERP) Software, implementation & Change Support Services

Notice Description

Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1. Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services delivered under a single, unified contract.

Lot Information

Lot 1

Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1. The procurement sought an SAAS Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services, delivered under a single, unified contract. Applications for both traditional ERP solutions and composable ERP architectures were welcomed. Where a composable ERP approach was proposed, a single consolidated tender response was required

Options: 3 x 36 month options to extend

Renewal: 3 x 36 month options to extend following the initial contract term of 120 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05598d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030967-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72263000 - Software implementation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£8,845,615 £1M-£10M

Notice Dates

Publication Date
2 Apr 20266 months ago
Submission Deadline
6 Aug 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Newcastle City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC2 Northumberland, and Tyne and Wear
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

Deloitte LLP

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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