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Extension of Contract for the provision of a Patient Administration System and Electronic Patient System

ROYAL FREE LONDON NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

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08 Jul 2025 at 15:40

UK5 - Transparency Notice
Summary of the contracting process

The Royal Free London NHS Foundation Trust has awarded a direct call-off contract to System C Healthcare Limited for the extension of their Patient Administration and Electronic Patient Record Systems. This contract, originally set to expire on 27th June 2025, has been extended to ensure service continuity while a long-term successor contract is procured. Commencing on 1st August 2025, the extension spans up to five years, with an initial three-year term and an option for two additional one-year increments. The procurement process is currently in the award stage. The contract covers various regions across the United Kingdom, including London, under the industry category of software and information systems, with the legal basis outlined by UK Public Contract Regulations 2023.

This extension presents opportunities for businesses specialising in healthcare software solutions, particularly those focused on patient administration systems. Companies with existing capabilities in supporting complex system transitions and those able to provide cost-effective solutions will find the opportunity particularly appealing. Additionally, the procurement method utilised here, a direct award, highlights the importance for potential future bidders to establish a strong track record in delivering similar projects to NHS entities, thereby positioning themselves as strong contenders in the upcoming procurement exercises.

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Notice Information

Notice Title

Extension of Contract for the provision of a Patient Administration System and Electronic Patient System

Notice Description

The Secretary of State established an additional supply capability and capacity framework as advertised through OJEU contract under the Public Contracts Regulations 2006 ("ASCC Framework"). The Trust conducted a further competition procedure under the ASCC Framework to award a call-off contract for the provision of a patient administration system and electronic patient record system to System C Healthcare Limited, with a maximum term of 13 years in utilising all of the extensions within the original call-off contract. The call-off contract therefore expires on 27th June 2025. The services cover the Trust's needs in both acute and community provision settings. The Trust intends to vary the call-off contract with System C Healthcare Limited by extending it for up to a further 5 years, with an initial extension for 3 years and an option to extend for up to a further 2 years in 1 year increments.

Procurement Information

The Trust is intending to commence a procurement during 2025 in order to award a longterm successor contract for the provision of a patient administration system and electronic patient system. The Trust needs to extend the current contract with System C Healthcare Limited as the incumbent service provider for a period of 3 years (with an option to extend for a further 2 years) in order to provide service continuity over the period required to undertake the procurement exercise, and in order to support the mobilisation and transition of the services to the newly appointed successor contractor following the procurement. The extended arrangements will also incorporate cost savings to the Trust.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055b56
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038324-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,505,850 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Jul 20251 years ago
Contract Period
1 Aug 2025 - 27 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL FREE LONDON NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW3 2QG
Postcode Area
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
Gospel Oak
Westminster Constituency
Hampstead and Highgate

Supplier Information

Number of Suppliers
1
Supplier Name

SYSTEM C HEALTHCARE LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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