Award

Provision of Rail Specific Financial and operational back office software

C2C RAILWAY LIMITED

This public procurement record has 2 releases in its history.

Award

08 Jul 2025 at 20:33

UK6 - Contract Award Notice
Award

08 Jul 2025 at 17:08

UK5 - Transparency Notice
Summary of the contracting process

The procurement process led by C2C Railway Limited, located in London, focuses on the provision of rail-specific financial and operational back-office software. This contract falls under the services industry category and covers regions UKH3 and UKI in the United Kingdom. The procurement stage is now complete, following a direct award to the supplier TRACSIS Rail Technology & Services. Key dates include the contract award on 8th July 2025, with the contract period starting on 20th July 2025 and potentially extending to 31st July 2027. The procurement, guided by legal basis UKPGA 2023/54, utilised a direct method, citing the specialised integration capabilities of the supplier as the rationale due to the absence of competition.

This tender presents substantial opportunities for businesses involved in the rail sector, particularly those capable of providing highly integrated technological solutions. Companies with unique expertise in railway support services, like TRACSIS, can leverage similar opportunities to showcase their distinctive service offerings. The direct award nature of this procurement suggests that enterprises with innovative and essential solutions tailored to the specific needs of the rail industry could experience significant growth by securing such contracts. SMEs within this specialised field would also be well-suited to compete if they possess a similar competitive edge and integration capabilities.

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Notice Information

Notice Title

Provision of Rail Specific Financial and operational back office software

Notice Description

Provision of Financial and Operational back office software which inclusive of the following services Retail and Operations Office Retail and Operations Accounts Retail and Operations Cash Rec Retail and Operations Hosting Office Retail and Operations Hosting Accounts Retail and Operations Log Retail and Operations Bugle Retail and Operations Bugle TOCRM Retail and Operations Hosting PWAN Retail and Operations Hosting Log Retail and Operations Hosting Bugle Retail and Operations Hosting DSFTS

Procurement Information

Intention to directly award a contract for 1 year with an option to extend for a further 1 year for the provision of Provision of Rail Specific Financial and operational back office software Tracsis Rail Technology and Services is the only supplier within the rail industry that is able to supply these essential operational service due to its unique integration with current industry systems. Use of an alternative system would involve a significant redesign of current systems, processes and any change poses a risk to reliability. There is therefore an absence of competition for technical reasons and no reasonable alternatives to the supply provided by Tracsis Rail Technology and Services Limited

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055b87
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038413-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63711000 - Support services for railway transport

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£700,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jul 20257 months ago
Contract Period
19 Jul 2025 - 31 Jul 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
C2C RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TRACSIS RAIL TECHNOLOGY & SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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