Planning

National Framework Agreement for Audiology Patient Management Systems

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Planning

09 Jul 2025 at 10:38

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Countess of Chester Hospital NHS Foundation Trust is initiating a planning stage for a National Framework Agreement for Audiology Patient Management Systems. This procurement process aims to develop a comprehensive platform for managing audiology services, integrating appointment and clinical management processes across multiple UK clinical sites, including regions such as Guernsey, Isle of Man, and Jersey. The procurement falls within the software package and information systems industry category, and interested suppliers are invited to participate in preliminary market engagement by 21st July 2025. The framework is intended to commence from 11th October 2025 and continue until 10th October 2029, with a gross estimated contract value of £18 million GBP. Future notices are anticipated around 31st July 2025.

This tender represents a significant opportunity for businesses specialising in healthcare software packages and systems. The framework targets NHS Audiology and ENT departments, demanding not only the provision of the management system but also ongoing support and maintenance, making it an ideal contract for firms offering robust software solutions and services. Small and medium-sized enterprises, noted for their agility and innovation, are encouraged to engage with the preliminary market consultation, as the procurement process is suitable for them. Participating in this tender could open pathways to establish long-term cooperation with public healthcare entities in the UK and adjacent regions.

How relevant is this notice?

Notice Information

Notice Title

National Framework Agreement for Audiology Patient Management Systems

Notice Description

An audiology patient management system creates an integrated platform for both appointment management and clinical processes such as audiometry and hearing aid fitting and is therefore integral to the provision of Audiology services at multiple clinical sites. The objective of this framework is to provide Public Sector Organisations with a compliant route to contract for a specialist Audiology Patient Management System, along with all associated and support services. The Audiology Patient Management System will be used by NHS Audiology departments and services, and related NHS services such as Ear Nose & Throat (ENT) departments. The System supports the ability to manage all aspects of daily patient flow and general departmental management. Ongoing software support and maintenance is also required, including for systems previously installed. The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents.

Planning Information

The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents. Suppliers participating in this market consultation are not guaranteed to receive either an Invitation to Tender (if Invitations to Tender are issued), or a place on any framework agreement which may be awarded following an Invitation to Tender. Please email info@coch-cps.co.uk to express interest in taking part in this market engagement process. We will then be in contact to arrange the next steps.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055bd6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038526-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£15,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jul 20255 months ago
Submission Deadline
Not specified
Future Notice Date
31 Jul 2025Expired
Award Date
Not specified
Contract Period
10 Oct 2025 - 10 Oct 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
info@coch-cps.co.uk
Contact Phone
Not specified

Buyer Location

Locality
CHESTER
Postcode
CH2 1UL
Post Town
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified
Local Authority
Cheshire West and Chester
Electoral Ward
Upton
Westminster Constituency
Chester North and Neston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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