Planning

Mechanical Ventilation with Heat Recovery (MVHR) Servicing & Maintenance

LONDON & QUADRANT HOUSING TRUST

This public procurement record has 1 release in its history.

Planning

10 Jul 2025 at 08:49

UK1 - Pipeline Notice
Summary of the contracting process

The London & Quadrant Housing Trust has announced a forthcoming open procurement process for the servicing and maintenance of Mechanical Ventilation with Heat Recovery (MVHR) systems. As a public authority organisation in the sub-central government sector, its procurement focuses on repair and maintenance services across multiple UK regions including UKC, UKH, UKI, and UKJ. The procurement process is in the planning stage, with official invitations to tender expected to be issued around 7th November 2025. The contract, once awarded, will commence on 6th April 2026 and run until 9th April 2031, with a focus on ensuring compliance with environmental and building regulations.

This tender presents significant opportunities for service providers in the repair and maintenance industries, especially those with experience in MVHR systems. The contract is suited to SMEs that can deliver regular servicing, reactive maintenance, and compliance assurance, while also managing asset data capture and resident interactions. This initiative not only provides a platform for businesses to expand their portfolios but also ensures their compliance with specified service level agreements, creating a promising avenue for business growth in the services domain.

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Notice Information

Notice Title

Mechanical Ventilation with Heat Recovery (MVHR) Servicing & Maintenance

Notice Description

**PLEASE NOTE THIS NOTICE IS NOT AN INVITATION TO EXPRESS INTEREST, IT IS SOLELY A NOTICE TO LET THE MARKET KNOW L&Q WILL BE GOING OUT TO TENDER LATER THIS YEAR; PLEASE 'WATCH THIS NOTICE' AND LOOK OUT FOR THE 'TENDER NOTICE'** L&Q has identified a critical gap in the servicing and maintenance of its Mechanical Ventilation with Heat Recovery (MVHR) systems. Historically, no structured maintenance regime has existed, risking system failures, poor air quality, and unnecessary repair costs. This contract establishes a five-year rolling service and maintenance agreement to: * Regularly service MVHR units in compliance with industry and manufacturer standards. * Build and maintain a complete and accurate inventory of all MVHR units. * Ensure compliance with Building Regulations (particularly Part F). * Provide reactive maintenance within specified Service Level Agreements (SLAs). The contractor shall deliver the following services: * Annual Servicing: Comprehensive annual service for all MVHR units, in line with SFG20 guidance and manufacturer recommendations. * Reactive Maintenance: Provision of call-out services for reported faults or failures within agreed SLA timeframes (standard, urgent, and emergency). * Asset Data Capture: Identification, logging, and reporting of MVHR systems not previously recorded in L&Q's portfolio. * Compliance Assurance: Services must align with Part F of the Building Regulations, L&Q's health and safety policies, and other relevant legislation. * Reporting: Monthly reports including: o List of units serviced. o Defects identified and rectified. o Units added to the portfolio. o Evidence of compliance with ESG (Environmental, Social, and Governance) goals. * Resident Interaction: Engagement with residents to coordinate access for servicing works, in a professional and customer-focused manner.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055c8a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038809-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
7 Nov 2025Expired
Award Date
Not specified
Contract Period
5 Apr 2026 - 9 Apr 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON & QUADRANT HOUSING TRUST
Contact Name
Not specified
Contact Email
morriswilliams@lqgroup.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E15 4PN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLH East (England), TLI London, TLJ South East (England)
Local Authority
Newham
Electoral Ward
Stratford
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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